Address
Form of workAWS Professional Services Industry Specialists (IS) are focused on envisioning and delivering customer outcomes across complex data workloads for our M&E customers using AWS cloud services and Independent Software Vendor (ISV) solutions. They deliver solution guidance, support POC's (Proof-of-Concepts), lead assessments and discovery projects, develop thought leadership including assets, and represent AWS at leadership events, industry forums, and summits.
We are looking for a Senior Consultant to help advise and assist M&E companies maximize lifetime value from their customers. As an Audience Analytics & Optimization Specialist, it will be your responsibility to engage early with M&E executives and develop strategies as they look to build and leverage customer data platforms to optimize the audience funnel (from prospect to consumer). You will be working with C-level marketing executives to design and deliver data driven solutions to maximize Customer Lifetime Value (CLTV) for their product offerings.
AWS Industry Specialists:
- Collaborate directly with global M&E customers and partners addressing workflow performance, cloud workloads, security, compliance, scale, availability and manageability.
- Act as the voice-of-the-customer to oversee engagements and assist with non-technical change management work on policies, procedures, operations and people.
- Acquire new technology skills and serve as trusted advisors for internal and external customers including global M&E customer architects and IT leaders
- Work across multiple AWS engineering teams introducing and refining new platforms, solutions and web-based services for M&E conglomerates, major studios, music labels, publishers, OTT streaming services, new media companies, live events companies, location-based entertainment, production and postproduction companies.
- Develop and publish best practices and repeatable assets inclusive of AWS Partners to accelerate our customer's transition to cloud-based AWS services.
Key job responsibilities
Audience Optimization: Envision customer data solutions to help M&E customers attract and retain viewers, drive content and advertising personalization, optimize subscriber profitability, and increase end-consumer engagement on their platforms.
Customer Engagements - Advice and assist customers around audience optimization solutions that leverage first party data and mechanisms and techniques that enrich their consumer insights through via second and third party data sets. Articulate Customer 360 programs that bring together solutions such as identity resolution, clean rooms, and personalization to create a holistic view of the consumer. Develop project proposals and solution architectures to deliver on customer requirements. Stay engaged as the customer champion through all phases of project delivery to ensure value realization.
Industry Leadership- Lead AWS architecture discussions, cloud operations optimization, AWS migrations, security and integration of AWS services supporting global M&E customer requirements.
Develop Partnerships - Develop M&E industry solution roadmaps for clients, partners and service providers. Drive collaboration and integration between multiple partners to deliver comprehensive solutions for large M&E industry clients.
Industry Expertise Transfer -Work with global AWS professional services leadership to grow the AWS Professional Services (ProServe) Practice. Work with ProServe leadership to stay-ahead of the leading-edge platform services and be able to deploy quickly. Support best practices efforts for all AWS and Partners.
Customer Advocacy - Work with AWS engineering groups, technology and professional services teams conveying customer requirements, driving inputs into short-term and long-term AWS technology roadmaps.
We are open to hiring candidates to work out of one of the following locations:
Chicago, IL, USA | Mountain View, CA, USA | New York, NY, USA | Santa Monica, CA, USA | Seattle, WA, USA
