Senior Computer Operator - Onsite Essential - 1St Shift

Summary

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an AM Best "A" rated $1.5B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Chicago, Atlanta, and Dallas. 

Summary: 

The Computer Operator position at Utica Mutual is an excellent opportunity for individuals early in their career to learn and grow within our technology team. This role involves overseeing mainframe systems during the third shift, managing batch jobs including printer batch jobs, and ensuring smooth operations of our corporate data center. If you are keen to apply your analytical skills, solve problems effectively, and have a basic understanding of computer operations, we would be eager to welcome you aboard. 

Responsibilities: 

• Monitor and manage batch jobs for mainframe systems, ensuring efficient processing. 
• Handle printer batch jobs, overseeing accurate printing and timely delivery. 
• Perform essential troubleshooting for mainframe systems and related hardware, applying problem-solving skills to resolve issues promptly. 
• Assist in logging machine downtime and rerun times, contributing to overall system performance evaluation. 
• Help set up job streams, specifying tasks for the third shift. 
• Maintain the integrity of the data center environment, guaranteeing timely and effective computer backups and restorations. 
• Participate in the testing and debugging of new systems and programs to meet client requirements. 
• Assist in training new employees, offering guidance and addressing queries related to computer operations. 

 Basic Requirements: 

• High School diploma or equivalent. 
• Fundamental understanding of computer operations and mainframe systems. 
• Flexibility to work the third shift. 
• Proven analytical and problem-solving abilities. 
• Good written and verbal communication skills in English. 
• Capacity to handle multiple tasks simultaneously. 

 Preferred Requirements: 

• Bachelor's Degree in Computer Science or a related technical field. 
• Previous experience in a Computer Operator role, preferably in a data center environment. 
• Basic knowledge of z/OS Mainframe Administration/Operation. 
• Friendly, service-oriented, and maintains a high level of professionalism. 
• Ability to work proactively with minimal supervision. 

Salary:$44,900 - $67,300

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits:                                

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: 

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits 
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA) 
• Flexible Spending Accounts 
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs

Additional Information: 

This position is a full time salaried, exempt (non overtime eligible) position. 

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.  

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