Senior Commercial Claims Specialist

Upshaw Insurance Agency is a dynamic company known for its energetic, team-oriented work environment. We provide opportunities for career growth and advancement to employees at all levels. Upshaw Insurance Agency offers excellent benefits and competitive salaries. If you’re looking for a career at an extraordinary company, Upshaw Insurance Agency is the place for you.

Upshaw Insurance Agency is seeking a property and casualty Senior Claims Specialist. The position will handle, negotiate, and resolve third-party commercial general liability, worker's compensation, and business auto and property damages claims. This would include coverage verification, policy interpretation, contract interpretation, liability investigation, and evaluation and negotiation of claims consistent with company policies and state regulations.

Responsibilities:

• Makes timely and appropriate contacts with interested parties, including, but not limited to, the insured, public adjuster, attorney, agent, and producers. Reviews and analyzes coverage that may or may not apply to the claim.
• Interprets various policy forms, confirms applicable coverage, determines any exclusion or limitation that may apply, and establishes appropriate claims reserves.
• Directs outside vendors and experts retained to assist in the claim investigation and closely controls claims costs.
• Investigate claims, exercising discretion and judgment in determining the facts and cause of the loss, coverage, claim value, negotiating strategy, reserve levels, and other considerations in resolving a claim.
• Applies facts, as determined by contacts and investigation, to the law of a particular jurisdiction to properly evaluate exposure.
• Establishes and maintains appropriate indemnity and expense reserves as the claim progresses. Controls and manages claim-related expenses.
• Develops and executes resolution plans, including the avoidance of litigation. Minimizes loss costs by identifying subrogation and/or salvage and the prompt disposition of claims.
• May be required to assist in adjusting catastrophe claims, as needed, to satisfy customer needs.
• Maintains professional and technical knowledge through continuing education programs.
• Obtains and maintains all required state licensing.

Qualifications:

• 2+ years of Commercial general liability, worker's compensation, and business auto and property damages claims adjusting experience in the insurance industry.
• Adjusting skills commensurate with job responsibilities
• Insurance industry designation(s)/certification(s) preferred.
• Proficient with Microsoft Office products and claims-related software programs.
• Strong communication skills
• Experience in conflict resolution and problem-solving
• Working knowledge of commercial insurance policies
• The position requires experience handling commercial property losses across multiple coverage exposures, including Building, Business Personal Property, Business Income, Extra Expenses, and Inland Marine coverages.
• Must be knowledgeable of construction terms and techniques, including but not limited to roofing, electrical, plumbing, air conditioning, concrete/masonry, etc.
• Experience reading policies & identifying coverage endorsements.

Job Type: Full-time

Pay: $77,480.00 - $84,484.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Commercial Insurance: 5 years (Required)

License/Certification:

• Property & Casualty License (Required)

Ability to Relocate:

• Texas: Relocate before starting work (Required)

Work Location: On the road