Senior Code Compliance Officer - Public Safety

Salary : $63,431.02 - $89,031.74 Annually
Location : CA, CA
Job Type: Full-Time
Job Number: 2024-00308
Department: Public Safety
Opening Date: 02/27/2024
Closing Date: 3/26/2024 5:00 PM Pacific
Description
The City of La Quinta is proud to announce a Senior Code Compliance Officer opening in the Public Safety Department. The Senior Code Compliance Officer position may be the right for you if:

• You enjoy interacting with people.
• You can effectively problem-solve and implement solutions.
• You are detail-oriented and organized.
• You are a self-starter who enjoys working independently and as part of a team

Senior Code Compliance Officers are responsible for performing journey level CODE COMPLIANCE work for all assigned cases and areas. Senior Code Compliance Officers may train new staff and are assigned more technically difficult or sensitive cases, including building code issues, and conduct special CODE COMPLIANCE-related studies.
Incumbents are fully functional in performing high-volume CODE COMPLIANCE activities, including investigation, customer service, conflict resolution, problem-solving, and case documentation in support of Citywide CODE COMPLIANCE operations.
Example of Duties
ESSENTIAL DUTIES:

• Conducts CODE COMPLIANCE investigations and inspections of difficult, complex, highly sensitive, commercial, and/or large parcel/property complex cases.
• Conducts investigations by inspecting property or situations; meets with property owners and complainants as appropriate; documents with pictures, drawings, and notes for case file; determines if situation is a criminal violation; coordinates with law enforcement and other departments as appropriate; posts for unsafe conditions.
• Conducts short-term rental, pool, home business, and other City required inspections.
• Issues permits and/or citations; places liens on property as required by City regulations.
• Maintains accurate documentation and case files on all actions and activities, including accurate and detailed information regarding code enforcement activity to substantiate violations.
• May train staff in office and field work as assigned.
• Performs minor animal control activities as needed, such as leash enforcement; assists animal control officers.
• Performs specialized work and studies; provides input for work processes or code updates.
• Prepares and presents cases and appeals to hearing officers or judges.
• Provides professional customer service in the office, by telephone, or in the field to provide information about rules, regulations, codes, and ordinances.
• Receives and researches complaints, history, and issues utilizing a variety of resources such as GIS, City and County systems, and websites; verifies and documents property information such as parcel numbers, legal descriptions, permitting, and addresses.
• Performs training of new employees in work duties and procedures as assigned.
• Utilizes applicable software, documents cases, issues notices, and violations, and tracks responses and resolution of cases.
• Performs related duties as assigned.

Essential duties represent only the core areas of responsibilities; specific position assignments will vary depending on the department's needs.
Typical Qualifications
MINIMUM QUALIFICATIONS:
Education and Experience
High School Diploma or GED and four (4) years' experience related to area of assignment; or an equivalent combination of education and experience sufficient to successfully perform the job's essential duties.
Licensing/Certifications

• Baton Certification within one (1) year of employment.
• California Association of Code Enforcement Officers (CACEO) Modules 1-3 Certified Code Enforcement Officer within one (1) year of employment.
• CPR/First Aid Certification with ninety (90) days of employment.
• Pepper Spray Certification within one (1) year of employment.
• PC832 Arrest within one (1) year of employment.
• Valid Class "C" California driver's license.

Supplemental Information
KNOWLEDGE OF:

• Applicable local, state, and federal laws, rules, and regulations.
• Appropriate safety precautions, procedures, and safety standards within the area of assignment.
• City maps, location of streets, and all areas around the City.
• Codes, ordinances, laws, and regulations of assigned area.
• Customer service principles.
• General office operations, equipment, functions, and procedures.
• Principles of customer service.
• Report preparation techniques.
• Training methods and techniques.

SKILL IN:

• Applying local, state, and federal laws, rules, and regulations.
• Communication and interpersonal skills, as applied to interaction with coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction.
• Comprehending and correctly interpreting a variety of informational documents.
• Maintaining accurate records.
• Maintaining effective working relationships with peers, public, and staff.
• Operating a computer and relevant software applications.
• Operating modern office equipment.
• Performing basic math computations such as addition, subtraction, multiplication, and division.
• Preparing written case reports and documents.
• Providing customer service with tact and diplomacy.
• Reading maps, blueprints, and plans.
• Training and mentoring.

WORKING CONDITIONS
Must be able to work flexible hours, including nights, evenings, weekends, and holidays.
Incumbents in this position work in indoor and outdoor environments and experience exposure to heat, cold, noise, wind, dust, and other extreme weather conditions; work on slippery or uneven surfaces; and may experience threatening people, animals, or other situations.
Positions in this class typically require standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking, and foot controls.
Light Physical Demands: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
IMPORTANT NOTICE
The City of La Quinta employees are registered as Emergency Disaster Workers and must take an oath. In the event of a declared emergency, City employees shall initially remain at work or, if recalled, shall report to work after completing critical personal and family emergency responsibilities.
SELECTION PROCESS
Candidates who meet the minimum qualifications and whose interests and experience appear to meet the desired qualifications of the position will be invited to participate in the next steps of the recruitment process, which may include:

• Skills Assessment Exam/Exercise
• Panel Interview/Oral Exam

• Retirement: 2% at 62 formula for new CalPERS members and an employee pre-tax contribution of 6.25%; 2% at 60 formula for existing or "Classic" CalPERS members with an employee pre-tax contribution of 7%
• Short & long-term disability
• Group health/dental/vision/life insurance (up to $1,992/month)
• Annual Wellness Dollar Program
• 12 sick days per year
• 10 vacation days first year
• 10 holidays

01
Do you have a high school diploma or GED equivalent?

• Yes
• No

02
Do you possess a valid driver's license?

• Yes
• No

03
Are you willing to work nights, weekends, and holidays?

• Yes
• No

04
Do you possess a valid certificate of completion of the Penal Code 832 Course in Arrest, Search, and Seizure issued by the California Commission on Peace Officer Standards and Training?

• Yes
• No

05
If you answered yes to question 4, please provide the expiration date below. If you answered no to question 4, please respond N/A.
06
How many years of experience do you have in a position that requires extensive customer contact and knowledge of applying and/or investigating various codes and ordinances?

• None
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

07
Describe your computer skills and level of proficiency, including your experience with Microsoft Office products.If none, please respond N/A.
08
Describe your experience using computer software or databases related to managing cases as part of code enforcement-related work.If none, please respond N/A.
09
Describe your experience dealing with difficult code enforcement cases. If none, please respond N/A.
10
Describe your experience preparing to testify as an expert witness on a code enforcement legal proceeding. If none, please respond N/A.
11
Describe how you manage your code cases, how many cases you manage in a week, and how you advance your code cases.If none, please respond with N/A.
12
Describe your ability to analyze problems, identify various alternatives, and develop recommendations. Provide examples of the types of issues you have dealt with and recommendations made.If none, please respond N/A.
13
Describe the written reports, memos, and letters that you have prepared. Indicate to whom they were presented.If none, please respond N/A.
14
I certify that my answers to the supplemental questions are true and accurate to the best of my knowledge and that all relevant experience, education, certifications, licenses, and training are included on my application form. I understand that my answers are subject to verification and that any intentional misrepresentation may be sufficient to eliminate me from further consideration for this position.

• Yes
• No

Required Question