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Form of workJob Description
Oversight of Nurse Practitioners, Nursing Assistants, Licensed Mental Healthcare Providers and Administrative Assistants while managing their own client caseload. This position is responsible for ensuring a high quality of care is being provided to our clients.
RESPONSIBILITIES:
Develops with the Regional Clinic Director/Clinic Director and AA II weekly Clinic Meeting Agenda.
Facilitates weekly clinic meetings.
Works closely with the Regional Clinic Director/Clinic Director to review clinic KPIs and quarterly goals.
Audit records as clinically needed under the guidance of the Clinical Director to ensure quality of care is being provided. Auditing will be completed at least annually.
Provides clinical case consultation to providers.
Works with the Client Experience Manager to ensure Administrative Assistants I and IIs have the appropriate training.
Encourage opportunities for team connection and team building.
Review, discuss with team members if needed and sign off on incident reports.
Establish and review emergency protocols for the site with Administrative Assistants II and Regional Clinic Director/Clinic Director.
Review and practice emergency protocols at least on a quarterly basis with their team.
Ensures team members are following policies and standard operating procedures.
With the help of the Regional Clinic Director/Clinic Director will implement corrective action as needed following the Employee Corrective Action Policy.
Assists in onboarding new employees by training the new provider in InSync and other CFS computer programs as well as orientating them to the clinic.
Works with the Regional Clinic Director to ensure budgets are being met.
Assist Regional Clinic Director/Clinic Director in completing performance reviews.
Interview new candidates.
Answers InSync questions as they arise.
Understands and lives CFS Core Values.
If a Licensed Mental Healthcare Provider, will also have the following responsibilities:
Performs initial intake sessions and makes recommendations about appropriate level of care and treatment options.
Utilizes the Diagnostic and Statistical Manual of Mental Disorders appropriately.
Develops a treatment plan, based on client’s strengths, and needs.
Assess client for suicide and other self-harm.
Provides high quality individual, couple and family therapy sessions by tackling the tough issues.
Accurately completes all documentation in the client’s electronic health record following all policies and procedures.
Collaboration with other healthcare professionals to meet the needs of the client.
Modify treatment activities or approaches as needed to meet the clients’ needs.
Refer client or family members to community resources or to specialists as needed.
Participates in weekly clinical meetings for team building, administrative information, case consultation and policy/handbook discussions.
Learn about new developments in the counseling field by reading professional literature, attending courses, workshops, and trainings.
Upholds client confidentiality.
Seeks out supervision and case consultation as needed.
Maintain professional liability coverage throughout employment.
Maintains detailed temp license documentation per state requirements.
Adheres to all Licensure requirements and code of ethics.
Participate in networking efforts and community engagement.
Meets the Mandatory Reporter training requirements for the state the clinic is located in.
Dedication to promoting and upholding the organizations’ purpose, promises and values.
If a Nurse Practitioner, will also have the following responsibilities:
Conduct thorough psychiatric evaluations to assess client’s mental health conditions.
Formulate accurate diagnoses and treatment plans based on clinical assessment, history, and client input.
Assess client for suicide and other self-harm.
Assist in managing psychiatric crisis, providing support to clients in crisis situations.
Collaborate with emergency services as needed for client safety.
Prescribe and manage psychiatric medications, monitoring their efficacy and side effects.
Educate clients about medication compliance and potential risks.
Administer evidence-based psychotherapeutic interventions, such as cognitive-behavioral therapy or dialectical-behavior therapy, as appropriate.
Collaborate with a multi-disciplinary team of professionals to coordinate client care.
Provide client education on mental health conditions, medication management, coping strategies, and wellness.
Utilize CFS’s Electronic Health Record and all web-based programs which would include prescribing medication.
Complete the necessary prior authorization paperwork for insurance companies.
Complete lab orders.
Complete external paperwork as needed for the client’s care, such as FMLA, referral, disability and etc.
Participate in networking efforts and community engagement.
Seeks out supervision and case consultation as needed.
Address any concerns or questions clients may have regarding their treatment.
Maintain accurate and up-to-date medical records ensuring compliance with legal and ethical standards.
Submit billing and coding information in a timely and accurate manner.
Stay current with the latest developments in psychiatric care, treatments, and best practices.
Dedication to promoting and upholding the organizations’ purpose, promises and values.
Maintain professional liability coverage throughout employment.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES AND DIRECT REPORTS:
Licensed Mental Healthcare Providers, Nurse Practitioners, Nursing Assistants, Administrative Assistants I and/or II
REQUIREMENTS:
Competencies/Qualifications (Knowledge, Skills, and Abilities):
Accept and utilize Covenant Family Solutions’ mission as a guideline for delivering services.
Proficiency in psychiatric assessment, diagnosis, and treatment.
Ability to work independently and efficiently with attention to detail.
Demonstrated ability to make effective decisions and solve problems.
Commitment to maintaining client confidentiality and privacy.
Establish and maintain interpersonal relationships – develop constructive and cooperative working relationships with others and maintain them over time.
When communicating with people outside the company, represent the company well to potential clients, referral sources, the public, and other external sources.
Strong analytical and problem-solving skills, with the ability to make sound clinical judgments in complex and challenging situations.
Commitment to continuing professional development, and a willingness to keep up to date with the latest developments in Behavioral Health research and practice.
Knowledge of relevant federal and state regulations and adherence to relevant legal and ethical guidelines in psychiatric care.
Education:
A minimum of a master’s degree and an active license in mental health counseling or social work in the state the clinic is located in. OR
Master's or Doctoral degree in Psychiatric-Mental Health Nursing. Current state licensure as a Nurse Practitioner and Certification as a Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) through the ANCC.
Experience:
Three years of working experience in providing mental health services.
Two years of Leadership experience.
Other Condition:
Must be willing to travel as often as needed
Authorized to work in the US
Our Core Values
Mental health IS health. At CFS we are committed to actually making a difference by helping people to unleash their potential to become the best versions of themselves. We do this through:
- Hard Work and Dedication. We put in the time needed to get the job done and are not afraid to push ourselves to go above and beyond in order to serve.
- Continuous Improvement. We consider it our responsibility to engage in continuous learning. We focus on improving ourselves, both in terms of our clinical skills and personal characteristics. We share what we have learned with all who may benefit.
- Excellent Client Care and Customer Service. We are dedicated to ensuring that our clients and all in our care are able to receive the help they need.
- Support and Uplift. We care about each other’s well-being and provide support and encouragement.
We are an Equal Opportunity Employer
CFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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