Senior Clerical Specialist - 64084984

Requisition No: 817172
Agency: Department of Health
Working Title: SENIOR CLERICAL SPECIALIST - 64084984
Position Number: 64084984
Salary: $32,760.00
Posting Closing Date: 12/10/2023
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Job posting category: Open Competitive
Your Specific Responsibilities:
This position will be responsible for providing customer service, information about services, preparing of medical and computer records, making necessary appointments as requested by client or providers and performing duties of Healthy Start, FBCCP Program, eligibility, intake and exit following FDOH-Lake policy and procedures, as well as assist in training new employees. This position is a float position and will work these duties at the Umatilla, Clermont and Leesburg clinics as needed to maintain clinic function. The position performs independent judgement in the security and maintenance of medical records in a centralized area. Is responsible for reviewing Policy and procedure manuals and Security Confidentiality Manuals.
FBCCP Program: Prepares application, interview potential clients via telephone. Schedules qualified clients for clinic visit. Once visit completed, verifies in HMS information complete. Assist with faxing orders to appropriate facilities. Routinely reviews applications format as updates occur.
Healthy Start: Receives Healthy Start applications from all providers in Lake County. Enters data information from these applications into report portal. Links care for the babies born to their mothers from these applications. Prepares and send monthly report at the beginning of teach month and responsible for preparing quarterly reports.
Performs other duties as assigned as deemed necessary to clinic coverage including back up for any senior clerk staff position.
Required Knowledge, Skills, and Abilities:
Customer Service, Computer Programs/Data Entry, Use of Excel, Word, Outlook, use of Fax, and Copier.
Qualifications:
Minimum -

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency? This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural
• Willing to travel between clinic sites throughout Lake County

Preferred -

• Bilingual (Spanish and English)
• Have previous verifiable Medical Office Experience with obtaining insurance authorizations
• Have verifiable experience with electronic health records
• Have verifiable experience answering phones and scheduling appointments

Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Umatilla, FL
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.