Senior Business Systems Analyst

Pay Range: $101,272 to $151,907
Job Title: SR Business Systems Analyst

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay

• Actual amount based on position and hours worked
• Increases with length of service
• 40 to 80 hours annually

Vacation Pay

• Actual amount based on position and hours worked
• Increases with length of service
• 40 to 80 hours annually

Holiday Pay

• Based on position and full-time/part-time status
• 6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

                Additional Benefits

Annual Bonus

Performance Merit Increases

Disability Insurance

Parental Leave

Who we are: 
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

Summary:

The Senior Business Systems Analyst (SBSA) is a critical member of the Solution Delivery team and may serve in an Enterprise-wide capacity. You are responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial, and technological risks, while identifying opportunities to improve efficiency.  Your responsibilities will range from aligning strategy and vision, to driving business and system processes and requirements, across multiple teams (store operations, business, engineering, QA, etc.).  The person in this role will be able to gather these requirements and formulate the requirements across the Enterprise. 

We are looking for a passionate experienced advocate with strong business acumen and technical skills, that can identify strengths and weaknesses within the Business and IT, then drive new solutions, process, and procedure improvements. The role will utilize exceptional customer/partner empathy, effective communication, and collaboration skills, to successfully launch business critical solutions. 

The Senior Business Systems Analyst is the person responsible for analyzing the benefit to the organization by establishing which activities are necessary to meet the program’s goals & objectives and is responsible for the centralized coordinated management of those activities. Within programs, the SBSA may also act as a project manager driving the execution of discreet projects as needed.  

Essential Job Functions:

• Manage multiple initiatives or initiatives with multiple workstreams. 
• Provide leadership, support and mentoring to fewer senior analysts. 
• Develop, review, and modify analysis templates, tools, and processes. 
• Work in conjunction with Program Managers, cross functional business managers and subject matter experts (SMEs) to define project and program requirements 
• Document business/systems requirements and perform gap analysis within project timelines. 
• Coordinate with project resources across multiple workstreams. 
• Lead requirements workshops/analysis, validation, and verification, ensuring that requirements are complete, consistent, and concise. 
• Work with or serve as a product owner in Agile/SCRUM development processes; write user stories, groom the backlog, and lead sprint planning. 
• Perform as a SME on system features during troubleshooting or during requirements workshops. 
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. 
• Identify challenges within the organization and then implement certain procedures and processes to overcome them. 
• Improve training and operational procedures within a business to increase efficiency and productivity. 
• Use a variety of data analysis and organization tools to discover impactful insights. 
• Partner with internal and external teams to deliver on time and with the quality required. 
• Basic project management skills 
• Ensure all Business Systems, IT systems and partner platforms are in place and that the business solution and technical design accurately represents the requirements. 

What you have:

Required Knowledge, Skills, and Abilities:

• Clearly articulate business processes through documentation and verbal communication. 
• Ability to establish credibility and rapport with teams and executives, both technical and non-technical team members. 
• Communicate the big picture or vision to everyone consistently. 
• Be proactive in resolving challenges. 
• Set realistic goals and timelines. 
• Ensures project related documentation is completed. 
• Maintain the ability to work with others. 
• Gain a clear understanding of the business needs and goals. 
• Delegate and necessary. 

Minimum Required Education, Training and Experience:

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent work experience 
• Minimum 5+ years IT experience 
• 8 - 10+ years Enterprise Software Project management 
• Scrum Master Certification preferred. 
• Data Analysis Certification preferred. 

Physical Requirements:

• Ability to lift and carry up to 25 lbs 
• The ability to communicate and understand the spoken word are important as well, for example: 
• Ability to express or exchange ideas by means of the spoken word.  
• Ability to receive detailed information through verbal communication, and to make the discriminations in sound.  
• Ability to receive detailed information visually through written communication (both physical and electronic).

FLSA: Exempt

Travel: Less than 10%

Work Type/Location: Boise, ID or Bellevue, WA

Savers is also an eVerify employer

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