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Form of workJob Description
OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.
OneTrust is looking for a skilled and knowledgeable Senior Benefits Specialist to support our Global Benefits Team. The Senior Benefits Specialist is an integral partner in providing customer service to our employees. The ideal person will be a self-starter with great customer service skills, and have excellent time-, organizational-, relationship-, and project-management skills. We are looking for someone who can effectively deliver on multiple tasks and handle a high volume of projects with minimal supervision. The candidate will have experience administering benefits for large, fast paced organizations and effectively working with teams globally.
The Senior Benefits Specialist will report to the Head of Global Benefits and in partnership with the Benefits Project Manager will aim to design and deliver sustainable and scalable global programs in the Americas, EMEA and APAC.
Your MissionThe Senior Benefits Specialist will manage all new hire, life event, and open enrollment benefit events, including managing Workday benefits module, administering benefits not housed in Workday, and being primary contact for employee questions and will administer US leave of absence programs, including disability, FMLA, workers' compensation and state programs, and counsel employees on the appropriate usage. This role will assist with ensuring regulatory compliance of all global benefit programs, international leave of absence programs, administering 401(k) retirement program and global pension programs, ACA Administration in the US and other Workday maintenance as required.
You Are- Global benefits administration and delivery
- Employee experience and process excellence:
- Support full cycle international benefits employee experience from new hire, life status / change events, enrollment change requests, and offboarding.
- Manage escalations to resolution.
- Assist Benefits leadership in data collection, preparation and development of policies and procedures as required.
- Plan management and general administration:
- Assist with benefit plan renewals and business-as-usual program administration, as well as cyclical audits and data requests.
- Coordinate with relevant internal teams like Payroll, Operations, Technology teams to fine-tune employee benefits processes, administration, and support, and work on opportunities to scale operations.
- Prepare and maintain new hire onboarding information materials and resources.
- Financial administration:
- Process cyclical benefits payments / billing (in coordination with Accounting and Finance) for benefit programs in Americas and EMEA
- Leave of Absence Administration:
- Support the overall delivery and process improvement for leave of absence administration (e.g., answering employee inquiries, requests, administering pay with Payroll, and processing relevant compliance documentation.
- Knowledge and content management:
- Organize benefit materials to ensure accuracy and relevance of employee-facing benefit resources; advance overall global benefits-related documentation accuracy and data retention compliance.
- Maintain strong collaborative partnerships with key partners across business functions, including People Operations, People Business Partners, HR Systems (Workday technology), Payroll, Finance, Accounting, and Legal.
- Maintain strong partnerships with key vendors to ensure alignment with a strategic roadmap.
Your experience includes:
- 4+ years of benefits administration, Human Resources operations or leave administration roles, prior experience with global benefits is a plus.
- Knowledge of the employee benefits and leave management function and other areas of human resources.
- Strong communication skills and ability to modify delivery for intended audience and based on communication platform or method.
- Ability to work cross-functionally and take initiative in a dynamic environment.
- Manage and prioritize competing projects and priorities.
- Collaborate with an array of stakeholders from employees to business partners.
- Excellent analytical and organizational skills with attention to detail; sound judgment and business acumen; Proficiency in the Microsoft Suite; Workday proficiency is a plus.
- Experience working in the high-tech or financial services/asset management industry preferred.
- Sense of urgency, attention to detail, accuracy, respect for data integrity and discretion for confidential information.
- Bachelor's degree strongly preferred.
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, remote or hybrid workplace flexibility, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
ResourcesCheck out the following to learn more about OneTrust and its people:
- OneTrust Careers on YouTube
- @LifeatOneTrust on Instagram
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Our Commitment to YouWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
