Senior Baker Team Leader - Nyc

Description
THE ROLE: SENIOR BAKER TEAM LEADER (NYC)
At Levain, we make a variety of artisan breads and pastries each day including loaves, baguettes, rolls, flatbread pizzas, cakes, muffins, and brioche!?The Senior Baker Team Leader will be assigned to a specific bakery and will work closely with the Head Bakers to ensure that the production of our delicious suite of baked goods remains high quality and consistent at their location. In doing so, the Senior Baker Team Leader will facilitate training new baker hires and set the example of standards that need to be met when making Levain products. This includes following the proper methods/techniques of scaling, mixing, shaping, proofing, and baking of multiple bread doughs, as well as scaling, mixing, portioning, and baking of multiple cake batters.
The ideal candidate has experience with baking bread and cake and is a patient, skilled teacher.
What you'll do:

• Work with bakery management to onboard and train bakers in Levain's policies and practices.
• Evaluate bakers and ensure they are hitting skill development milestones.
• Ensures successful training for new bakers with support of bakery leadership.
• Adjust coaching and communication style to best support each individual you are training; we're lucky to have diversity of backgrounds, experiences, and personalities at Levain and we aim to take that into consideration when training and onboarding!
• Observe day-to-day bakery operations and help maintain quality standards with support of bakery leadership.

• Prepare products according to Levain's specifications, processes, and recipes while ensuring all Department of Health standards are met and assigned workstation remains organized.
• Model exceptional customer service, maintain extensive product knowledge (including allergen information), and assist with customer service.
• Work collaboratively with the Head Baker to implement an expanded baker training program.
• Supports the General Manager and Head Bakers to make recommendations on baker scheduling that meets the needs of the business.
• Coach and give direct feedback to bakers when and where necessary during a shift with the support of bakery leadership.

• Guide and consult on pars and inventory of baking ingredients ensuring appropriate orders are placed properly along with accepting and documenting deliveries.
• Conducts regular product quality visits in each bakery that supports the general manager and leadership teams to consistently execute Levain's gold standards. Provides actionable feedback to improve and supports root cause analysis with the team when gaps are identified.
• Supports the General Manager and leadership team with preventative maintenance of all baking equipment (ovens, mixers, small wares, etc.) to ensure equipment is in proper working condition. Elevates any issues that impact quality to operations leaders.
• Travel as needed to location in NYC and outer markets to support the above up to and including new bakery opening. Extended stays may be required.
• Abilities

• • Lift/push up to 50 pounds, from ground to table, as well as from table overhead
  • Walk/stand on your feet for an average 8-hour shift (excluding ½ hour lunch break); walk up and down stairs in select locations
  • Read and communicate in English, including over the phone
  • Perform repetitive shaping tasks, such as rolling baguettes or other breads

What we're looking for:

• Prior professional baking experience specifically in bread and cake required.
• Food Safety Certification required.
• Passion for what you do - not only do you love the craft and science of baking but you enjoy being a role model to other bakers. You're also excited to build a long term career in baking!
• Adaptability and flexibility - you recognize that in the food industry, anything can - and will - happen and you're able to calmly troubleshoot issues.

• Eye for detail and leadership skills - You're committed to constantly improving yourself and others and consistently try to exceed expectations.
• Collaborative spirit and commitment to Levain's core values - you're a team player and willing to lend a hand or elevate those around you. You add your own individuality to an already positive and uplifting work environment. A good sense of humor doesn't hurt either!

Shifts Needed:

• Full-time; not only do you love the craft and science of baking but you enjoy being a role model to other bakers

Compensation:

• $21 - 26/hour

Benefits:

• Health, Vision, Dental Insurance
• Employer-funded Healthcare Reimbursement Account
• Additional supplemental benefits: Commuter/Bike-Share Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.
• One Week of Paid Time Off
• 401K with 3.5% Company Match
• Opportunity for growth and career development

About Us:
Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery.
One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie."
From the start, Pam, Connie and team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.
Every day, we strive to embody our company's five core values:

• Welcome All- we are all in it together
• Work Hard and Be Nice- we go above and beyond
• Lead with Heart- we do the right thing
• Rise Up- we are proactive
• Savor It- we are present and find the fun!