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SalarySenior Analyst, Practice Operations
We're looking for a Senior Analyst to join the Practice Operations team. In this role, you will work closely with our providers and business stakeholders, from supporting workforce management to monitoring provider response times. You'll play a role in efficiently supporting and scaling our provider network, and enabling high-quality patient care across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. You will be responsible for gathering data to support/update/edit forecasting models, and notate practice needs as we scale.
This position will report to the Director of Practice Operations and work cross-functionally with workforce management and Institute Practice Managers to solve problems, sustain capacity planning, and efficiencies, and unlock the potential of our team. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.
Comp | Perks | Benefits
- The base pay range for this position is $81,360 to $111,870 per year
- Annual Incentive Plan + Stock Option Package
- Robust and affordable Medical, Dental, and Vision plan options
- 401(k) with a match, commuter benefits, and FSA
- Annual $750 vacation stipend and $500 happiness stipend
- Flexible time off policy
**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
What you get to do every day
Optimize Provider Capacity Model
- Strategically enhance Provider Capacity Model for improved efficiency
- Proactively analyze and manage provider-driven metrics to optimize patient care timelines
- Lead needs assessment and coordination of provider-care coverage through advanced forecasting models and routine data analysis
- Drive continuous improvement of day-to-day workflows to meet evolving needs and resource availability
- Utilize strong analytical skills to conduct data analysis and generate impactful insights, contributing to informed decision-making and strategic planning within the organization.
Project Management
- Lead project management initiatives to support operational enhancements across KMG medical group and Practice Operations
- Assist with monitoring provider licensing and credentialing needs as they pertain to gaps in coverage
- Oversee project management and database software for Provider Operations teams
- Other ad-hoc, medical-operations related tasks
- Other duties and projects as assigned, based on business needs
What you bring to the role
- At least 4 years of experience in an operations, consulting, or similar role.
- 4 years of experience in forecasting/projecting needs from data
- Experience in healthcare, provider relationships is a major plus!
- Strong analytical skills with the demonstrated ability to use data analysis to build impactful insights.
- Expertise in Excel a must, experience with business intelligence software such as Looker, preferred.
- Advanced Google Suite knowledge and the ability to navigate and build spreadsheets are a must
- Comfortable working across multiple projects and initiatives
- Aptitude and enthusiasm to learn the ins and outs of a fast-moving business in the healthcare world
- Advanced written and verbal communication
- Superb judgment, the ability to think quickly on your feet, and with deep empathy
U.S. Applicants Only
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.
About Thirty Madison
Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we've built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.
We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.
*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*
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