Company

HiltonSee more

addressAddressAddison, TX
type Form of workFull-time
salary Salary$65,000 - $100,000 a year
CategoryInformation Technology

Job description

***The location for this position is virtual/remote***

This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Accessibility Analyst, you will bring your technical skills to a hospitality company with an award-winning culture. On the Digital Accessibility team reporting to Manager, Digital Accessibility, you will support projects including the oversite of the accessibility compliance of our cross channel unified messaging platform.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Implement accessibility strategy set forth by Manager, Digital Accessibility.
  • Improve ways to grow adoption and integration of accessibility into the messaging platform and chatbots.
  • Conduct full accessibility audits (web and mobile)
  • Audit third-party vendor technologies, packaging results into actionable feedback, and prioritizing identified defects.

How you will collaborate with others:

  • Partner with Experience Design and User Research colleagues to ensure we are developing the best user experience for guests with a disability.
  • Train Enterprise Quality Assurance Center team on how to test for accessibility and how to use assistive technology.
  • Train developers on basic accessible code and how to use assistive technologies.

What projects you will take ownership of:

  • The accessibility compliance of our cross-channel unified messaging platforms.
  • Deliver self-service documentation and in-context training to advance the software delivery teams' abilities to deliver accessible and inclusive digital experiences.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

  • Three (3) years of work experience in the digital accessibility field.
  • An understanding of WCAG 2.1 (all levels) and tactical knowledge of WAI-ARIA and W3C standards-compliant HTML, CSS, and basic understanding of mobile accessibility.
  • Demonstrated experience applying accessibility and usability principles, including Universal Design, that impact users with disabilities
  • Hands-on assistive technology experience with at least 2 screen readers
  • Travel up to 10%

It would be useful if you have:

  • Previous experience working directly with people who have a disability
  • Certification in Accessibility (e.g., CPACC, WAS, or CWPA), Mobile Development, or User Experience
  • Experience distilling technical accessibility concepts and terminology into easy-to-understand terms

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the and to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000-$100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

Benefits

Commuter assistance, Paid parental leave, Health savings account, Employee stock purchase plan, Disability insurance, Health insurance, Dental insurance, 401(k), Flexible spending account, Tuition reimbursement, Paid time off, Adoption assistance, Parental leave, Employee assistance program, Vision insurance, Employee discount, Life insurance, Prescription drug insurance
Refer code: 8303569. Hilton - The previous day - 2024-02-22 12:37

Hilton

Addison, TX
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