Self Storage Manager

Job Overview:

We are seeking a highly organized and detail-oriented Storage Manager to oversee the operations of our storage facility. The Storage Manager will be responsible for supervising staff, managing inventory, and ensuring excellent customer service. This is a full-time position with opportunities for career growth.

Duties:

- Supervise and train storage facility staff, including hiring and conducting performance evaluations

- Oversee day-to-day operations, including opening and closing procedures

- Maintain accurate inventory records and ensure proper storage and organization of items

- Assist customers with inquiries, provide information on storage options, and process rental agreements

- Handle customer complaints or issues in a timely and professional manner

- Conduct regular facility inspections to ensure cleanliness, safety, and compliance with company policies

- Develop and implement strategies to attract new customers and increase revenue

- Collaborate with the sales team to promote storage services and meet sales targets

- Manage pricing, including setting rental rates and implementing discounts or promotions

- Buy and sell storage units as needed to optimize occupancy rates

- Monitor security measures to protect stored items from theft or damage

- Ensure compliance with all legal requirements and regulations

Requirements:

- Previous experience in retail sales or customer service is preferred

- Strong interviewing, communication, and interpersonal skills

- Proficient in basic math calculations for inventory management and financial transactions

- Ability to develop training programs for staff development

- Excellent team management skills, with the ability to motivate and inspire others

- Exceptional time management skills to prioritize tasks effectively

We offer competitive pay based on experience, along with benefits such as health insurance, paid time off, and opportunities for career advancement. If you are a self-motivated individual with a passion for providing exceptional customer service in a storage environment, we encourage you to apply for the position of Storage Manager.

Visalia's industry leading Self Storage is seeking applications for a full time assistant manager. We are looking for a solution oriented person who gets their greatest satisfaction from helping others. If you want to work in an environment where you are treated with respect and get excellent training, you will fit in well here.

We need a person with excellent service and sales skills who is looking for a long term part time role in a retail environment. We will be training and starting work at one location with the opportunity to move to another local location. Saturday's will be a required work day. Sundays are always off. Mid Valley Storage is a high quality, one stop moving and storage solution facility custom tailored to meet and exceed customer expectations. We will only consider candidates who can exemplify our high quality standards.

Job requirements:

Self storage experience is preferred, but we will train the right candidate with the following skills: Retail sales and customer service experience with a background in cash management. Other qualities include a dependable, reliable person capable of self supervision. Solid computer and telephone skills are essential to working in this industry. All applicants should be organized, personable, and must enjoy working in a service industry. Ability to work Saturdays and some holidays is a must. Prior to starting you must pass a background check and must have a valid driver license and reliable transportation. This job may require working at different Self Storage facilities in the local area. Ability to speak Spanish is a plus. Individual must have exceptional organizational and detail skills.

Pay range for the position is between $20 - $25 depending on qualifications. Bonus incentives may be available after probationary period. Incentives after probation period include but are not limited to 401K retirement matching, vacation pay, sick pay, fun work enviroment.

Do not call office or visit site regarding this position. Any candidates directly contacting office staff will be removed.

Responsibilities:
- Manage and oversee all aspects of the storage facility operations
- Ensure efficient and effective use of storage space
- Maintain accurate inventory records and perform regular audits
- Coordinate and oversee the loading and unloading of storage units
- Provide exceptional customer service to clients, addressing inquiries and resolving issues
- Train and supervise storage facility staff, including conducting employee orientation and training programs
- Implement and enforce security measures to protect stored items
- Handle financial transactions, including processing payments and managing rental agreements
- Monitor and maintain cleanliness and organization of the storage facility

Qualifications:
- Previous experience in a similar role, preferably in the storage or retail industry
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in retail math for inventory control purposes
- Knowledge of payroll procedures and systems
- Ability to conduct interviews and make hiring decisions
- Familiarity with retail sales techniques to promote storage unit rentals
- Ability to sell additional services or products to customers when appropriate
- Demonstrated phone etiquette skills for professional customer interactions

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Expected hours: 36 – 43 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 36 – 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person