Seeking Exceptional Servers

El Nido & South Fork Grille are 2 very unique concepts, connected by one kitchen in the Coconut Point Resort Mall.

We are seeking Exceptional Servers to join us for a very busy 2024 Season!

We will be hiring 10 new members to join us, 5 servers for each location and 2 Lead Servers to be cross-trained for both concepts.

Responsibilities:
- Know the Menu & guide our guests through an elevated experience.
- Take food and drink orders accurately and promptly
- Upsell menu items and truly understand Upscale Service SOPs
- Provide excellent hospitality and ensure guest satisfaction
- Collaborate with the culinary team to ensure accurate food preparation and timely delivery
- Assist with bussing tables (table maintenance) and aid in overall cleanliness of the dining area
- Handle guest inquiries, concerns, and complaints with professionalism and empathy
- Operate the TOAST POS system to process payments and manage orders

Qualifications:
- Previous experience of 2+ years in a server or customer service role is required
- Strong hospitality skills with a friendly and outgoing personality
- Knowledge of food preparation, including food safety guidelines
- Basic math skills for handling payments and making change
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills to interact effectively with guests and team members

You must be passionate about this industry, bring a positive attitude and a desire for education within our programs.

Wine and cocktail knowledge is a huge bonus!

Good Luck! We look forward to meeting you.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types: Full-time, Part-time, Seasonal

Pay: $12.00 - $50.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Estero, FL 33928: Relocate before starting work (Required)

Work Location: In person