Security Service Technician

Briscoe Protective is hiring a Security Service Technician in our Southampton, NY branch.

Position Summary: The ideal candidate will have experience installing and inspecting fire, burglar, access control, and CCTV systems.

Duties & Responsibilities:

• Installation, service, and inspection of security alarms and associated low voltage systems
• System testing and inspecting to the prescribed standards
• Make connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center
• Provide on-site emergency troubleshooting and repairs of customers security equipment
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site
• Interface successfully with Administration, Sales, Customers, and Management
• Ability to use a variety of hand tools
• Perform other duties as required

Education & Required Skills:

• High School Diploma / GED
• 2+ years' experience preferred
• Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Hikvision, Keyscan, Door King, Firelite, Silent Knight, DMP preferred
• Ability to install, inspect, or service security alarms
• Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Must read and speak English
• Must be responsible, self-motivated, self-starter, personable and well organized
• Must have clean driving record and a valid Driver's License

Experience:

• Prior experience in inspections, field service, and / or installation preferred but not required
• NICET Certification is preferred but not required

Briscoe Protective was formed to make the NY metro area safer by bringing together eight of the area's leading names in security and fire protection: Briscoe Protective Systems, Worldwide Security, SCAN Security, Bellringer Security, GC Alarm, Supreme Security, American Security and Marlarm Security - totaling over 100 years of industry experience. As the largest privately held security company in the NYC-Metro area - we are proud to serve families, businesses and buildings from Westchester through New York City and across Long Island with a complete set of security, smart home/business, asset protection, access control and fire protection offerings with same-day or next-day service. This is all to fulfill our promise of keeping you beyond safe, Briscoe Safe.

Acquired in August 2022 Briscoe is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.