Security - Security Badge Admin

Job Title & Specialty Area: Security

Department: Security

Location: Plano

Shift: M-F 8-5

Job Type: (remote / On-Site) Onsite

Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Badge Administrator is responsible for creating all hospital employee, medical staff, resident and fellow, student and contractor photo identification and Security Badges, creating and assigning security card access levels, and troubleshooting Security Badge issues. This position is also responsible for responding to all badge access requests, providing weekly badge access reports to various departments and also assisting security management with various projects.

Responsibilities:
* Responsible for photograph employees / staff and create Security Badges in the security card access system to include: inputting and updating of information, importing and exporting cardholders photos, creating, modifying and assigning card access levels to badges, encoding badges for Omnicell and other systems utilized by HID Security Badges and attending volunteer orientation on a monthly basis to take pictures and create volunteer badges.
* Responsible for photograph employees / staff and create Security Badges in the security card access system to include: inputting and updating of information, importing and exporting cardholders photos, creating, modifying and assigning card access levels to badges, encoding badges for Omnicell and other systems utilized by HID Security Badges and attending volunteer orientation on a monthly basis to take pictures and create volunteer badges.
* Responsible for promptly responding to user requests to include: providing support to employees and staff with badge requests, verifying requests for badge access and assigning access levels as needed, troubleshooting Security Badge issues and running weekly badge access reports.
* Responsible for the enforcement of policies, rules and regulations to include: verification of employee / contractor government issued IDs before issuing Security Badges, communication of current badge access and parking policies, monitoring parking access, maintaining the Access Authorization list and updating Badging Procedures Manual.
* Assist with departmental special projects to include: maintaining the vehicle parking database, assisting security management and HR with investigations by providing reports, and ordering department specific supplies as needed.
* Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job. Perform other duties and special projects as assigned and assists other Security Systems personnel with placing service calls on security equipment as needed.

This is a full-time position working Monday through Friday from 8:00 a.m. to 5:00 pm.

You may be required to float occasionally to other Children's Health locations including Dallas, Plano and THD Clinics.

WORK EXPERIENCE
* At least 3 years Experience as an administrative assistant Req
* At least 2 years Experience administrating security card access system software Pref
EDUCATION
* High school diploma or GED required; additional training beyond high school Req
* Two-year Associate's degree or equivalent experience Pref
LICENSES AND CERTIFICATIONS
* Texas Department of Public Safety - Private Security Bureau - Basic Non-commissioned Security Officer training and certification within 14 days of employment Upon Hire Pref
* Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements Req
JOB PROFILE
* Is skilled in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area
* Understands the roles of all immediate team members and has a good understanding of how own team integrates with others
* Regularly provides guidance and support to more junior team members on challenging problems; helps them balance their workload and apply their skills
* Provides solutions to problems in situations that are atypical or occur infrequently based on practice and existing precedents
* Impacts the quality, timeliness and effectiveness of the team
* Uses discretion to modify work practices and processes (but not policies or procedures) to achieve results or improve efficiency
* Clearly and accurately conveys complex information
NON-MANAGEMENT SKILLS
* Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
* Develop and use collaborative relationships to facilitate the accomplishment of work goals.
* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
* Effectively manage one's time and resources to ensure that work is completed efficiently.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
* Assimilate and apply new job-related information in a timely manner.
* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:

Employee portion of medical plan premiums are covered after 3 years.

4%-10% employee savings plan match based on tenure

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement>

Employment Type: ["FULL_TIME"]