Security Operations Center Coordinator

Position: Security Operations Center Coordinator

Location: Fairmont, WV

Duration: 24 Months

Description:

Security Operations Center Coordinator
Afternoon Shift: 2pm – 10pm
Role will be 100% onsite, Fairmont - MonPower Headquarters
Candidates must have experience in policy writing and Security Operations

Job Description:

• Day-to-day oversight of the third-party security guard services, primarily at the Security Operations Center
• Reports directly to the Manager, Compliance Field Support & Physical Security
• Collects and summarizes performance data, identifies opportunities for improvement, and presents to FE Corporate Security team
• Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)
• Responsible for guard post orders, FE rules and regulations, and company policy compliance
• Ensures contractor performance standards are met
• Report audit outcomes, quality & service performance results to FE Corporate Security management
• Ensure proper time & rates are charged appropriately by third party guard service company
• Lead training of security guard personnel, including internal onboarding tasks
• Responsible for creating and maintaining accurate records
• Identify training needs for security guard personnel
• Reports issues with personnel to FE Corporate Security team
• Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts
• Other related duties as assigned
• Supervisory experience required
• Advanced program management & status reporting skills preferred
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking
• Strong working knowledge of Microsoft Office

Job Type: Full-time

Salary: $50.00 - $70.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Experience:

• policy writing: 5 years (Preferred)
• Security Operations: 5 years (Preferred)
• Microsoft Office: 5 years (Preferred)

Work Location: On the road