Security Operations Center Coordinator
Afternoon Shift: 2pm – 10pm
Role will be 100% onsite
24 months contract
Fairmont WV 26554
Job Description:
- Day-to-day oversight of the third-party security guard services, primarily at the Security Operations Center
- Reports directly to the Manager, Compliance Field Support & Physical Security
- Collects and summarizes performance data, identifies opportunities for improvement, and presents to FE Corporate Security team
- Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)
- Responsible for guard post orders, rules and regulations, and company policy compliance
- Ensures contractor performance standards are met
- Report audit outcomes, quality & service performance results to Corporate Security management
- Ensure proper time & rates are charged appropriately by third party guard service company
- Lead training of security guard personnel, including internal onboarding tasks
- Responsible for creating and maintaining accurate records
- Identify training needs for security guard personnel
- Reports issues with personnel to Corporate Security team
- Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts
- Other related duties as assigned
- Supervisory experience required
- Advanced program management & status reporting skills preferred
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking
- Strong working knowledge of Microsoft Office
Job Type: Contract
Pay: $65.00 - $71.00 per hour
Schedule:
- 8 hour shift
Ability to Relocate:
- Fairmont, WV 26554: Relocate before starting work (Required)
Work Location: In person