Security Operations Analyst

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
The Security Operations Analyst I is responsible for monitoring and triaging security-relevant alerts and reports from the company's systems. The Security Operations Analyst is also responsible for the implementation of the policies and configurations that result in those alerts and reports by the company's systems, including those systems that are not security-specific, such as business applications. Additionally, the Security Operations Analyst is responsible for maintaining the dashboards and collecting the metrics that comprise those dashboards. Finally, the Security Operations Analyst will work directly with the SOC analysts, the MSSP analysts, the Security Engineers, the IT Governance, Risk, and Compliance team, and, to a lesser extent, other teams within the business to ensure the confidentiality, availability, and integrity of our information and information assets.
You will...

• Works with the SOC to capture logs from security systems and non-security systems, and develop new alerts, rules, and playbooks.
• Works with the SOC and MSSPs to ensure alert scoping is adequate, thresholds are appropriate, and alerts are presented via normalized means.
• Documents all aspects of the alerting and monitoring systems to include points of log collection, event triggers, threshold conditions, response matrices, etc.
• Monitors control environment (endpoint defense systems, inventories, SaaS and IaaS controls, etc.) to ensure controls are operating effectively and are covering 100% of the intended environment.
• Develops a deep understanding of the Security Operations of all of the security tools and monitored systems.
• Assists in the tracking and response to all incoming alerts from the SOC, the MSSPs, and from the systems monitored directly by the Security Analyst team.
• Performs tier 1 triage of all alerts that are directly monitored, and works with Security Engineering for all escalations beyond the Security Analyst team.
• Supports penetration testers and incident response specialists to complete their objectives.
• Participates in an on-call rotation for non-business hours alert response.
• Assists security engineers in investigations in and out of the scope of security alerts.
• Performs routine (daily, weekly, monthly, quarterly, and yearly) reporting on security events, trends, and system hygiene and posture, such as on IaaS environments and critical SaaS environments.
• Tracks KPI elements over time such that KPI trends can be determined.
• Works with IT GRC to provide operational support and reporting for vuln management systems.
• Assists IT Risk Analysts with the identification and documentation of risks throughout the environment.
• Works with Information Security, IT Operations, and IT Field Services to ensure the effectiveness if the patching program.
• Works with the IT GRC team to respond to SOX, HITRUST, SOC 2, HIPAA, and customer compliance requests.
• Supports the timely execution of IT General Control testing activities and evidence gathering.
• Assists Security Engineering with the design, configuration, and deployment of tools, configurations, etc.
• Assists in the monitoring and reaction to incoming Incidents and Requests from the ITSM.
• Documents Changes in the ITSM.
• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following...

• Bachelor's Degree in Computer Science, Computer Engineering, or Information Security / Cyber Security.
• Zero (0) plus years of experience.
• Technical security certificates preferred - e.g. SANS GIAC, vendor-specific security certs, etc.
• Non-technical security certificates a plus - e.g. ISC(2) CISSP, ISACA CRISC, etc.
• Or equivalent combination of education and/or experience.
• Security-relevant knowledge around Active Directory, Linux, Windows Server and Workstation OSs, and TCP/IP core tenets.
• Proficient in the use of MS Office tools and web-based collaboration tools.
• Strong ability to use thinking and reasoning to solve a problem.
• Excellent ability to take care of the customers' needs while following company procedures.
• Ability to make critical decisions while following company procedures.
• Ability to get along well with a variety of personalities and individuals.
• Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Excellent ability to organize and direct oneself and effectively supervise others.
• Excellent ability to find a solution for or to deal proactively with work-related problems.
• Ability to effectively build relationships with customers and co-workers.
• Driven ability to complete assigned tasks under stressful situations.
• Excellent oral and written communication skills.

Salary: $56,200 - 77,300
In general, Modivcare's positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at recruiting@modivcare.com.