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Form of work Posting Date: Feb 05 2024
Requisition Number: 506800
Why North Memorial Health?
At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
- Adoption Reimbursement up to $3000 per child!
- Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
- Education/Tuition Reimbursement
- 24/7 Fitness Center Access for all benefit eligible team members!
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include:
- Addressing system racism and inequities through our Safer Work Environment (Safer) initiative
- Use of pronoun badges and preferred names
- Encouraging cultural awareness through education and training
About this position
Position Purpose
To lead security team in every day duties and coordinate efforts to ensure safety and security of North Memorial Health Hospital's team members and customers. Communicate with leadership team in regards to development of officers, and processes, on a continual basis.
Safety & Security
Requirements
Education
High School graduate or GED
Experience
Experience
Must have one of the following:
1+ year healthcare security preffered
3+ years providing direct customer service utilizing conflict resolution skills on a daily basis.
2+ years direct patient contact in a level I trauma center in an emergency department setting.
2+ years of security, law enforcement and/or military experience
Basic computer knowledge required
Knowledge, Skills and Abilities
Decision making, problem solving and critical thinking skills
Demonstrated ability to deal with disruptive situations in linek with CMS, DNV and Medical Center policy
Excelleng public relations and communications skills
Proficeint with computers and software based programs.
Self-starter and ability to work under pressure
Organized and detail orientated
Ability to motivate and lead others
Licensure/Certification
International Association of Hospital Security and Safety Basic Certification
Valid class D driver's license in state of residency with acceptable driving record
Must be qualified by North Memorial Health Hospital Department of Transportation to operate hospital vehicles
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Non Contract
Hours per two week pay period: 80
Shift: Day/Evening/Night Variable
Weekend Requirement: Weekends by Department Rotation
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefits: Yes
EEO/AA STATEMENT
North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: 763-581-6947. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: 763-581-6947.
INSPECTION OF AAP
North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP).
This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.
Link to Policy
Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.
