Security Officer (Day/ Overnight)

Responsible for patrolling and monitoring hotel facility to ensure the safety and security of guests and employees and the protection of hotel property and assets. Reports suspicious / unsafe activities or conditions to Security management to obtain direction and assistance.

Job Specific

• Performs Security Office, Employee Entrance and Patrol operations as outlined in the Standards of Performance Manual for Security Officers
• Thoroughly understands all Hotel Emergency Response Procedures and is able to respond appropriately to all situations
• Monitors/controls access to all facility employee entrances, ensures that only authorized individuals enter
• Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors
• Inspects all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials
• Verifies that all materials leaving facility are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized
• Maintains signature lists of Management personnel authorized to sign package removal passes
• Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution
• Prepares necessary maintenance requests for safety related maintenance requirements identified
• Monitors CCTV cameras, radio communications, and Fire Control Computers
• Documents all security related issues and assistance provided in appropriate Security reports
• Logs, stores, and returns lost and found items in accordance with hotel policies
• Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy
• Monitors and ensures compliance to hotel key control policies by all employees
• Interacts with guests in a courteous and professional manner
• Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence
• Completes all daily reports in accordance with the Safety Security Manual
• May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles
• May assist in the collection/distribution of employee uniforms
• May assist in the distribution of employee paychecks
• May assist in obtaining materials from Storeroom areas during non-operating hours.
• Documents all after hour storeroom entries, reason for entry, ensures proper requisition obtained for all items removed
• Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies
• Answers department phone lines in prompt and courteous manner in accordance with all Loews hotels standards
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area

Qualifications

• Excellent communication and guest service skills
• Minimum two years previous Security department experience preferred at a similar quality property
• CPR certified
• Knowledge of hotel operations
• Able to work a flexible schedule, including weekends and holidays

Job Type: Full-time

Pay: $16.89 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Ability to Relocate:

• Miami Beach, FL 33139: Relocate before starting work (Required)

Work Location: In person