Security Officer

Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you’re seeking a meaningful role where you can make a real difference improving and growing our city, we welcome you to explore the job opportunities we have to offer.

General Description and Classification Standards

Under the supervision of the Security Supervisor, the Security Officer is responsible for consistent and documented daily roving patrols, physical security inspections of facilities, providing a safe and secure environment for employees and clients in City facilities, ensuring accountability, and deterring intruders and theft.

As a member of the Mayor’s Office of Emergency Preparedness, the Security Officer ( SWORN ) will train and support the MOEP security team and be an integral part of investigations.

Posting Expires: Open Until Filled

Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Enforces city and state law. Ensures the safety of staff, visitors, and property. Maintains security and safety for assigned areas. Maintains a working knowledge of the locations of various departments, buildings, access routes, and admission requirements.
• Operates and monitors security control panels, alarms, and related security equipment to provide area and visitor surveillance.
• Patrols assigned areas. Checks for suspicious occurrences and enforces City of Atlanta rules and regulations, and city and state Laws.
• Responds to and investigates situations reported to Control Rooms. Call APD or AFRD authorities to investigate suspicious activities or security violations that require intervention.
• Reporting and documenting all security breaches and unsafe conditions to supervisor.
• Checks identification of persons entering City of Atlanta facilities as needed. Provide information and directions. Explains rules and regulations.
• Maintain a guest registry as directed, ensuring that patrons have left the premises.
• Reporting and documenting all security equipment failures and general maintenance problems to the proper authorities and supervisor.
• Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data.
• Work occasionally requires giving others a general orientation to routine procedures, policies and equipment.

Knowledge, Skills, & Abilities:

This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully.

• Have knowledge of the City of Atlanta organizational policies and procedures.
• Exceptional communication skills both verbal and written.
• Regular use of machines that require little training to use.
• Customer service-oriented to accomplish tasks such as advising, screening and referral services for callers and visitors.
• Understand non-routine notes, written instructions, and general policy statements.
• Computer skills in all Microsoft products.
• Ability to multi-task in a fast paced and demanding environment.
• Flexibility to work all shifts, willing to assist team with overtime when needed.

Supervisory Guidelines:

• Supervisor and staff member plan, assign and schedule work jointly.
• Supervisor provides instruction in new situations, training, methods and procedures that are not clearly related to already existing tasks and duties.

Independent Judgment:

• Established procedures/policies govern many work situations.
• Regular exercise of independent judgment or initiative.
• Recognize problems and choose solutions from among several alternatives that are not necessarily governed by established procedures.

Working Conditions:

• Ongoing possibility of safety risks.
• Workday occasionally includes conflicting demands, time pressures, deadlines or emergencies.
• Work regularly requires sustained concentration.
• Work requires some physical effort and some dexterity.
• Must sit, stand and or walk for extended periods of time.