Security Programs - Security Operations

83038BR

SEC - Yale University Security Officers Association (YUSOA)

Full time

Regular

Labor Grade S2

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Safety

40

Flexible or Non-Standard (for anything other than Standard)

Central Campus

67-81 Howe Street
New Haven, CT 06511

On-site

Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes, and admitting requirements. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including buildings, indoor and outdoor common areas, garages, and other parking areas. Checks for suspicious occurrences, notifying appropriate authorities. Responds to and investigates situations reported to Central Alarm Station. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. Explains rules and regulations. Opens and closes facilities as required, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork and may use computer terminal or mobile device to record activity and input and retrieve data. Strong writing skills to write detailed daily activity and incident reports using computers, mobile devices, or written reports. May perform other duties as assigned.

1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements. 2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including buildings, indoor and outdoor common areas, garages and other parking areas. Checks for suspicious occurrences, notifying appropriate authorities. 3. Responds to and investigates situations reported to Central Alarm Station. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention. 4. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. 5. Explains rules and regulations. Opens and closes facilities as required, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. 6. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal or mobile device to record activity and input and retrieve data. 7. Strong writing skills to write detailed daily activity and incident reports using computers, mobile devices or written reports. 8. May perform other duties as assigned.

High school level education or equivalent and two years of experience in security, law enforcement, military police, emergency response or customer service; or an Associate’s degree and two years of experience.

Ability to provide excellent customer service, including conducting customer needs assessment, meeting quality standards for services, and providing exceptional customer service through the use of strong verbal and written communication skills.

Possess strong active listening skills, including the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Ability to identify potential risks and determine the appropriate course of actions.

Security Officers provide essential functions and are required to work in all situations, including but not limited to during emergencies, inclement weather and/or University closings. Mandatory order-in may occur.

Demonstrated proficiency with computer technology pertaining to email, word documents and other basic software. In addition to having the ability to professionally transmit and monitor radio communications.

High school level education or equivalent and two years of experience in security, law enforcement, military police, emergency response, or customer service; or an Associate’s degree and two years of experience.

State of Connecticut License for Security Officer (Guard Card). Valid driver's license. Successfully complete a Public Safety bicycle certification course and operate a bicycle in an urban setting during probationary period (90 working days or 180 calendar days).

1. Ability to climb stairs and endure extended periods of walking, standing, sitting. 2. Ability to maintain physical mobility ensuring constant awareness of environmental surroundings. 3. Ability to lift and/or move up to 30 lbs. 4. Ability to drive a motor vehicle for extended periods of time. 5. Ability to ride a bicycle for extended periods of time, operate a bicycle in an urban setting, and pass IPMBA (International Police Mountain Bike Association) certification course.

State of Connecticut License for Security Officer (Guard Card). Valid driver's license. Successfully complete a Public Safety bicycle certification course and operate a bicycle in an urban setting during the probationary period.

Yes

Yes

No

No

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Yale University is a tobacco-free campus