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Form of workSHIFT:
Any (United States of America)
Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
The Security Officer, through his or her normal duties, provides for a safe and secure environment for patients, families, and staff. Also provides a high degree of customer service for visitors, families and staff by helping with way finding and other general questions and requests for assistance. Will also respond to all emergency situations and participate as a first responder during such situations.
What you will do
- Provides for a secure environment.
- Performs security duties either at a fixed post, or while making rounds of hospital buildings and grounds.
- Checks for unauthorized persons, general security violations and fire or safety hazards.
- Reports all problems and emergencies to immediate supervisor, and documents security incidents with a written report and daily activity logs.
- Screens all individuals entering the facilities to ensure that they have a business purpose to be in the building.
- Checks ID badges, and ensures that employees wear badges as required.
- Confirms that all vendors and contractors are authorized to be on the property and have been signed in.
- Ensures that all visitors comply with the Enterprise's rules and regulations.
- Escorts all unauthorized persons from the hospital campus.
- Provides security escorts to employees, patients, patient family and visitors.
- Completes a security escort assignment throughout the Enterprise as directed by the operations supervisor.
- Notifies operations supervisor when directly requested to escort by any personnel.
- Provides escort with service and friendly demeanor in order to reinforce comfort level.
- Assists with campus parking issues.
- Appropriately screens all persons entering any visitor designated lot.
- Assists employees, patients and visitors with any parking related issue.
- Notifies supervisor to call for tow truck and/or police services as may be necessary.
- Responds immediately to all routine and emergency calls as directed by a Supervisor or Base Operator.
- Responds promptly to all routine security calls, and notifies Base of outcome.
- Provides support and during helicopter landings.
- Acts as a member of the Fire Brigade during fire alarms.
- Participates as directed in all Emergency Preparedness Events.
Education Qualifications
- High School Diploma / GED Required
Experience Qualifications
- Progressive experience in hospital security, law enforcement, or other related Criminal Justice agencies Preferred
Skills and Abilities
- Respond quickly and calmly where individuals may be exhibiting negative or threatening behavior.
- Able to deal with confrontational problems by using good conflict resolution skills.
- Demonstrated ability to relate events both orally and in writing.
- Must be able to demonstrate basic computer skills for the use of email, computer based incident reporting system, alarm system, and CCTV system.
- Ability to work all shifts, and rotate between shifts as needed.
- Must be able to wear a respirator device.
- Annually be able to demonstrate issued weapons proficiency.
- Related advanced training in Criminal Justice desirable. Minimum one year related security experience or Military Duty with honorable discharge strongly preferred. (Preferred proficiency)
Licenses and Certifications
- Driver's License - Department of Motor Vehicles - upon hire - Required and
- PA Act 235 - Pennsylvania State Police - within 3 months - Required
- Certified Healthcare Security Officer (CHSO) - International Association for Healthcare Security and Safety (IAHSS) - within 12 months - Preferred
- Commerical Driver's License (CDL) - Department of Motor Vehicles - upon hire - Preferred
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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