Security Dispatcher – Updated!

(updated 2/19/24)

Hollins University in Roanoke, Virginia is seeking qualified, team-oriented candidates for a full-time Security Dispatcher.

About the Role

This front-facing position serves and collaborates with the campus community 24 hours/day, 365 days/year, and interacts with students, employees, guests, and visitors. Dispatchers work a variety of shifts, which may include rotating or permanent shift assignments, as well as holiday and weekend work. The current vacancy works Tuesday through Saturday on the 11:30 p.m. – 7:30 a.m. shift with Sunday and Monday off. Full-time employees are eligible for health and life insurance, paid time off, retirement plan, and tuition assistance benefits.

Primary responsibilities include handling incoming emergency and non-emergency requests for campus security, police, fire, and emergency medical services, and designated university staff, and dispatching Campus Security and other university employees. Dispatchers monitor a variety of radio frequencies, cameras, and alarm systems, and serve as a vital link to personnel deployed. They are also responsible for issuing university identification cards, keys, and equipment and for maintaining records and files.

Position Qualifications

Successful applicants must have a high school diploma or equivalent, a minimum of one year of related work experience, and proficient computer skills. Candidates must also have strong verbal and written communication skills including listening effectively; relating well to others; collecting and documenting information quickly, accurately, and thoroughly; and writing succinct reports. Additionally, applicants must have excellent multitasking, decision-making, and problem-solving skills, as well as abilities to work independently and as a team member, and remain levelheaded and provide support during emergencies and crises. Also needed is a commitment to diversity, equity, inclusivity, and belonging and a willingness to learn and grow in the position.

Application Process

Qualified candidates should submit a cover letter and resume to hollinshr@hollins.edu. Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community. Review of applications will begin immediately and will continue until the position is filled. Semi-final candidates will be asked to submit contact information for three references. Once the selected candidate accepts a contingent employment offer, a criminal history background check will be conducted.

About Hollins

Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose. Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment. The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

An equal opportunity employer, Hollins fosters diversity and inclusiveness at every level of the university. Persons of all genders; persons with disabilities; persons of all racial, ethnic, and cultural backgrounds; and first-generation college graduates are encouraged to apply.

Visit www.hollins.edu for more information.