Security and Safety Manager

The Security and Safety manager directs all aspects of the Frick’s Gallery Attendants, Public Safety Officers, and the current agency guards (outside contractor) to ensure a safe and secure environment for staff and visitors at the Frick Pittsburgh.  The Security and Safety Manager must exhibit leadership skills with a goal to foster an environment where employees, visitors, property and collections are safe and well-protected. 
  
Reports to:     Director of Enterprise, Security & Visitor Services 
Hours:             Tuesday through Saturday, 9:00 a.m. – 5:00 p.m.; hours may vary from time to time.  Some weekend, on call and evening work required 
Status:            Full-time, exempt with benefits 
Salary Range: $55,231-$67,134, based on experience 
 
Responsibilities: 
Schedules and trains all safety staff: 35% 

• Properly demonstrates customer centric behavior. 
• Adheres to the Frick security policies and procedures. 
• Schedules, assigns, manages, and supervises security personnel to ensure adequate coverage. 
• Provides training for all established posts and duties. 
• Completes performance evaluations for Safety Officers and Gallery Attendants.
• Provides effective on-the-spot coaching to guards regarding performance.
• Performs rounds and monitoring of the site utilizing the currently provided security software. 
• Interacts politely with the staff and visitors. 

 
Security/Safety Management: 45% 

• Monitor and respond to incidents concerning damage or safety concerns to person or property. 
• Updates fire and entry alarm systems and assists in performing annual fire extinguisher inspections. 
• Works closely with the Director of Enterprise, Security and Visitor Services to establish site-wide safety policies and procedures and ensure all safety personnel comply. 
• Manages badge card system, key inventory, radio inventory, and security phone management. 
• Conducts safety department audits as required by Director of Enterprise, Security & Visitor Services  
• Monitors and adjusts Site lighting through the Lutron system. 
• Maintains knowledge of alarms pertaining to all entry/exit from buildings on site using the currently provided security software. i.e., ESG, C-Cure, Open Systems, and monitor panic buttons.  
• Is responsible for the upkeep and maintenance of all security systems for the museum. This includes but is not limited to: 

• All alarms, fire panels, panic buttons, control room monitoring equipment and various devices for security coverage throughout the building, on the museum property or satellite locations used by the museum.  

• Oversees any routine work done to these systems and the installation of new equipment. Keeps records of all work done to these systems and recommends changes to them, as necessary.  
• Must conduct drills or testing of above-mentioned equipment at least every other month or as required by regulatory agencies or workers comp insurance carriers. 
• Builds and maintains relationships with senior management, and other museum leaders to develop a keen understanding of security needs; ensure consistent and balanced delivery of security services to meet those needs and respond with agility to changing institution priorities. 
• Assumes responsibility for people management of the Safety and Security team, including employee efficiency, morale, individual development plans, coaching, feedback, prioritization/utilization, team motivation, training, hiring, retaining, and leading a quality team to deliver on objective. 
• Works evenings and weekends based on operational necessity and is on-call during non-business hours. 

 
Administrative Duties: 20% With the Director of Enterprise, Security and Visitor Services, prepares annual budget, continually monitors and tracks expenditures. 

• Attend project/project meeting with other managers to determine operational needs.
• Prepares and updates the site-Emergency Operations plan with the Director of Operations and Director of Enterprise, Security and Visitor Services.  
• Conducts monthly site-wide safety committee meetings. Responsible for agenda and meeting setup.
• Maintains required safety committee certification.
• Maintains safety operational standards to current accepted museum standards. 
• Reviews daily site reports and maintains proper security records and incidents including response to emergency first aid situations, lost/found property, art damage, etc.
• Ensures that adequate staff is always scheduled and on hand in daily and special event situations, with built-in break time for staff.
• Schedules additional staffing and/or services through 3rd Party Partners (Currently St. Moritz Security, Pittsburgh Police and Pittsburgh Paramedics).
• Serves as the liaison for Pittsburgh Police and Paramedics for events as scheduled.
• Is timely in processing invoices for approval and submission to Finance.
• Procures Safety and Security uniforms.
• Approves bi-weekly Safety and Security payroll.
• Handles other related duties as required by management.

Qualifications: 

• Minimum of 4-5 years of management experience in safety/security required
• Related bachelor’s degree or equivalent additional experience 
• Ability to think and work strategically and quickly 
• Excellent interpersonal skills with ability to deal effectively with both donors and staff 
• Proficiency with technology including Windows Office Suite - a history of working with security software is a plus  
• Physical ability to perform all required functions, to lift up to 50 pounds, and to access all campus locations. 
• Ability to handle a variety of responsibilities under pressure 
• Clearance of a criminal background check and Act 33/34 clearances 

 
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all diverse candidates to apply. 

Powered by JazzHR

ww94Wfx6JP