Security And Loss Prevention Manager

Ready to be a part of a game-changing team that thrives on defying the impossible?

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

Job Overview: 

The Security and Loss Prevention Manager will oversee asset protection for our company, from the protection of staff to the prevention of theft and inventory loss. This role will be responsible for protecting the loss of both physical property and information globally by: 

1. defining our physical security posture AND
2. Implementing and overseeing operational processes

The ideal candidate will possess the ability to see the big picture while also being able to dial-in to the details, possess exceptional problem-solving abilities, and be an excellent communicator. As the most senior member of our Loss Prevention team, you will be responsible for budgeting, risk analyzation & mitigation, and being both the first and last line of defense in protecting our assets.  

Responsibilities:

• Ensure the safety of staff and visitors within the workplace.
• Develop and implement global security policies and procedures to ensure the safety of our assets.
• Conduct thorough risk assessment and security audits to identify vulnerabilities.
• Collaborate with other departments to identify areas of risk and develop strategies to mitigate them inclusive of educating departments and employees on best practices.
• Develop effective mitigation strategies.
• Monitor and investigate any suspicious activity within the company’s premises utilizing CCTV, alarms, access control systems, etc.
• Investigate incidents of theft, vandalism, or other security breaches, gather evidence, and liaise with law enforcement agencies when necessary.
• Maintain accurate records of all security-related incidents.
• Stay up to date on emerging security trends, technologies, and best practices and make recommendations on adopting new processes or tools.

• Prepare and present regular reports to management, highlighting security risks and providing recommendations for improvements.
• Conduct internal investigations on employee misconduct, violations of security policies, or breaches of trust.

Qualifications: 

• Bachelor’s degree in criminal justice, Security Management, or a related field
• 10+ years of experience with both management and global experience.
• Proficient in using security systems and software, such as CCTV, access control, and incident tracking systems.
• In-depth knowledge of security practices, procedures, and policies.

Skills & Abilities: 

• Strong analytical and problem solving skills.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Excellent communications skills.
• Strong interpersonal skills and ability to collaborate effectively with individuals at all levels of the organization.
• The ability to travel internationally ~30% of your time.

Nice to Have: 

• Familiarity with legal regulations and compliance standards related to Security and Loss Prevention.

• Any ASIS certification as well as any technology Security and risk certifications

• Additional language skills beyond English