Security Alarm Technician

Insight Global is looking to hire a Security Alarm Technician for a large fire and safety company in Billings, Montana.

Position Summary: The Alarm Technician position is for dedicated individuals seeking growth within the security / protection industry. The ideal candidate will be a responsible, self-starter capable of conducting routine installations, servicing, and inspection of various systems.

Duties & Responsibilities

• Installation, service, and inspection of Security Alarms and associated low voltage systems.
• Installation, service and inspection of fire alarm, CCTV, and access control systems
• System testing and inspecting to the prescribed standards.
• Provide on-site emergency troubleshooting and repairs of customers security equipment.
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site.
• Interface successfully with Administration, Sales, Customers, and Management within the company
• Perform other duties as assigned.

Education & Required Skills

• High School Diploma / GED
• Low-voltage electrician's license preferred.
• Previous experience and / or NICET certification preferred.
• Ability to install, inspect, or service Security Alarms.
• Exemplary customer service skills to deal with both internal and external customers.
• Excellent written and verbal communication skills
• Basic computer knowledge and experience using Microsoft Office Suite
• Must be responsible, self-motivated, self-starter, personable and well organized.
• Must have clean driving record and a valid Driver's License
• Must read and speak English.