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Form of workSoutheastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a , we empower everyone to be their full, authentic selves. Read our .
Job Title: Seafood Specialist
Location: Retail Grocery Location
- Support the department manager with the management of inventory, in-stock position, merchandising, labor, security, expense control and other operational processes to company standards.
- Support the department manager in ensuring the department achieves the standards of performance as outlined in the work plan.
- Support the manager in ensuring all policies and programs are communicated and carried out in a positive and timely manner.
- Delivers productive replenishment, product rotation, conditioning and cleaning processes.
- Greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
- Resolve customer complaints to the full satisfaction of the customer.
- Answer product questions and offer assistance in finding or suggesting product selection.
- Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes.
- Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement.
- Ensure special customer requests are fulfilled.
- Perform other job-related duties as assigned.
- Must be at least 18 years of age.
- High school diploma or equivalency.
- Proven performance as a SEG team member in the seafood department; or one (1) year experience in supermarkets, retail, restaurants, hotels or general business.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
- Proven experience as a SEG associate in the meat-seafood department and at least one other department in the store; or two (2) years proven leadership in the department.
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
- Knowledge of proper food handling and federal and state safety and sanitation codes.
- Proficient with computer applications used in effectively operating the department.
- Strong customer service skills.
- Exceptional interpersonal and communication skills.
- High standard of integrity and reliability.
