Scheduling/Care Coordinator

We are seeking a highly organized and detail-oriented scheduler/care coordinator to join our team Right at Home, In-Home Care & Assistance. Scheduler/Care Coordinator will work closely with our clinical team to ensure the smooth coordination of services for our clients. The ideal candidate will have excellent communication and problem-solving skills, be able to work independently and as part of a team, and have experience unmanaging schedules and coordinating care for clients in Home Care.
Responsibilities:
- Developing and managing master schedules for client care, including coordinating appointments, visits, and assessments
- Communicating with clients and their families to schedule services and ensure their needs are met
- Collaborating with our clinical team to ensure accurate records and timely communication of
client information
- Managing and maintaining client records in electronic medical records (EMR) systems - Coordinating with insurance companies and other third-party payers to ensure proper billing and reimbursement
- Providing excellent customer service to clients and their families, responding to inquiries and addressing any concerns
Requirements:
- High school diploma or equivalent; Bachelor's degree in healthcare or related field preferred
- Minimum of 2 years of experience in scheduling and care coordination in a healthcare or social services setting
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong organizational and multitasking skills - Knowledge of electronic medical records (EMR) systems
- Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills
- Knowledge of common medical terminology.
- Able to work independently, demonstrating sound judgment.
- Read, write, speak, and understand English as needed for the job.
- Be available as required for on-call duty outside of normal office hours.
If you have the skills and experience to excel in this role, we invite you to apply today as a scheduler/care coordinator. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join our team of dedicated professionals and make a difference in the lives of our clients!
Why we are the RIGHT TEAM!

• Works primarily out of the local office. 8a-5p/9a-4
• Regular rate - $16 per hour/40-hr work week
• After hours compensation based on time and day
• Paid holidays, health insurance paid 50%
• Quarterly bonuses based on growth
• Benefit eligible after 60 days: Health, Dental, Vision Insurance, PTO (60 hrs. for 2022), Aflac
• Employer matched 401K benefit eligible after one year

Compensation: $16.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

• We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
• We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
• We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
• We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.