Scheduling / Front Desk / Registration - Spanish

Scheduling/Front Desk/Registration - Spanish

Full-Time - Non-Exempt

Mon - Friday 8:30 - 5:00 p.m.

Posted: February 20, 2024

Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services. We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services.

At Indian Health Board we believe Good Relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.

We offer:

• Platinum benefits package available for employees working 30 hours per week or more: Health, Dental, FSA
• Company paid long term and life insurance
• Generous paid time-off
• Retirement savings plan with employer match

Our mission statement:

"To ensure access to quality health care services for American Indians and other peoples and to promote health education and wellness."

-Respect for Culture Excellence Leadership-

If our beliefs resonate with you, we want you, and encourage you to apply at IHB.

JOB SUMMARY

Our Patient Registration team greets and welcomes patients into our clinic. They perform a variety of reception, clerical, insurance, and data entry duties, such as answer in-coming phone calls, schedule appointments, and coordinate patient flow for both Spanish and English speaking patients. They will also provide interpretation during medical and dental patient appointments as needed

ESSENTIAL FUNCTIONS

• Schedule appointments via phone/face to face.
• Verify and update patient demographic and insurance information.
• Schedule uninsured patients in MNSure schedule for financial assistance.
• Collect and apply upfront payments, co-pays, payments for dental work.
• Communicate with Drivers regarding ride schedule cancellations and confirmations.
• Assist in extended clinic hour coverage on a rotating basis.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent, AA preferred
• Fluent in Spanish and English
• 1+ years of medical or dental scheduling experience required
• Computer experience required
• 1+ years of experience with Electronic Health Records scheduling (Centricity/Athena a plus)
Knowledge of medical terminology highly desired

HIPAA

IHB makes reasonable efforts to limit access to and use of protected health information (PHI) by employees to the minimum necessary performance of assigned duties as outlines in job descriptions. This position is access restricted to PHI needed to carry out health care operations.