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Form of work- Carson Medical Group is seeking a Scheduling Coordinator to join our Family Medicine team. This individual is responsible for providing excellent customer service while scheduling patient appointments, coordinating physician schedules, and answering general questions and inquires on behalf of the practice.
ESSENTIAL JOB DUTIES:
- Answering incoming phone calls in an efficient and pleasant manner.
- Provides excellent customer service while scheduling patients according to department protocols.
- Effectively documenting message to relay to back-office staff and/or physicians.
- Maintain strict confidentiality in compliance with HIPAA guidelines
- EDUCATION AND EXPERIENCE REQUIREMENTS:
- High School Diploma or Equivalent
- Medical Facility or Call Center Experience Preferred
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
