Scheduling and Patient Services Representative

ReveLution is a growing third-party billing, consulting, and medical administration company committed to providing the highest quality of services to our clients. We are currently seeking a medical Scheduling and Patient Services Representative who has experience in a related role and demonstrates a drive to excel. We seek to bring on team members who take great pride in their work to join our dynamic, growing team.

JOB SUMMARY:

This position is fully work-from-home and the functions are similiar to a medical office receptionist. The primary responsibilities include handling/routing calls and scheduling patient appointments. This position also requires acting as a liaison between patients, physicians, and other medical professionals for the purpose of coordinating appointments and triaging miscellaneous calls. This is a role that requires providing high-level customer service while handling a high volume of calls.

The successful candidate must be comfortable in a work-from-home role. Additionally, they would be an enthusiastic self-starter who works well within a team and independently, demonstrates independent problem-solving skills, possesses strong multi-tasking skills, and handles obstacles with a poised demeanor and positive attitude.

SCHEDULE: Full time; Monday-Friday. 8-hour shift.

LOCATION:

• This is a telecommuting role.

PRIMARY JOB DUTIES:

• Handling, triaging, and directing calls as they are received.
• Scheduling patient appointments.
• Register patients – Obtain completed demographics and medical insurance information.
• Request referrals as needed from insurance companies and/or primary care offices.
• Process additional information requests from affiliated care providers.
• Review provider schedules, verify insurance and request authorizations as needed.

QUALIFICATIONS:

• English/ Bilingual required.
• 1+ year(s) experience in a medical scheduling, reception, or medical assistant role preferred, but not required.

SKILL SETS:

• Excellent customer service skills. This is our highest priority for this position.
• Proficient in computers and navigating various applications (EMRs, Practice Management systems, insurance websites, etc.).
• Strong organization and multi-tasking skills.
• Exemplary written and verbal communication skills.

Job Type: Full-time

Salary: $16.50 - $17.50 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Paid sick time
• Tuition reimbursement
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Experience:

• Medical scheduling/reception/MA: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Remote

• Must reside in one of the following states: AZ, NV, TX

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you reside in one of the following states: AZ, NV, TX

Language:

• Spanish (Required)

Location:

• Maricopa, AZ (Required)

Work Location: Remote