Scheduler Specialist

Caring for Others — part of Caring for Family of Companies — is seeking a dynamic, talented, and experienced Scheduling Specialist dedicated to unparalleled professionalism and process adherence, excellent multi tasking skills, efficiency, and stellar customer service.

Who You Are:

At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset

Who We Are:

In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.

We’re proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk.

Scope of Duties

At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

• Develop a schedule that matches and carefully pairs each Client with a Caregiver, based upon their individual needs and preferences
• Manage call-outs, and fill all open shifts daily
• Assists Caregivers with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions
• Oversee time off requests, sick time, and shift adjustments
• Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
• Cheerfully welcome and greet customers by phone and in-person

Requirements

• Task-oriented, pro-active, results-driven, innovative professional
• High attention to detail
• Enjoys complex challenges with many moving pieces
• Highly organized and skilled at multitasking
• Ability to collaborate with other staff members
• Ability to foster strong relationships with both Clients and Caregivers
• Proficient with Microsoft Office Suite and a quick learner with other software

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:

• Industry-leading pay range
• Bonuses: The opportunity to earn up to an additional $12,000 annually
• Paid Vacation Leave: 2 weeks per year, allowing you to rest and reset
• PTO/Sick Leave: 1 week per year
• Health Insurance : Up to 100% Company contribution toward Employee Premium
• Additional Company contribution for Dependents as needed
• Free Dental and Vision Insurance
• Opportunity for a $2,000 need-based Caring Forward Contribution
• 401K with Employer Matching
• Paid comprehensive training, career enrichment, and educational opportunities
• Our signature culture of excellence designed to exceed industry regulations