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Form of workJob Description
Patient Care is hiring a Home Care Scheduler for our Rocky Hill office. It is a Mon-Fri 8-4:30 role.
The Home Care Scheduler is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. The Home Care Scheduler must be able to function with minimal onsite supervision and may perform some or all of the duties listed below.
Responsibilities
Qualifications
Education & Experience
Skill Requirements
Patient Care is hiring a Home Care Scheduler for our Rocky Hill office. It is a Mon-Fri 8-4:30 role.
The Home Care Scheduler is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. The Home Care Scheduler must be able to function with minimal onsite supervision and may perform some or all of the duties listed below.
Responsibilities
- Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
- Manage inquiry calls from clients, client families, and caregivers.
- Performs family consultation visits as assigned
- Participates in the orientation of new caregivers
- Processes payroll for caregivers on a weekly basis.
- Ensures computer data is updated and accurate for client schedules and employee availability
- Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
- Ensures that all clients requested services hours are staffed with appropriate personnel
Qualifications
Education & Experience
- High school education or equivalent required.
Skill Requirements
- Scheduling and data entry experience preferred.
- Ability to coordinate many activities at one time.
- Strong customer service skills.
