Scheduler/ Client Care Coordinator

Scheduler/Client Care Coordinator

Safe Harbor Home Care was founded in order to assure that quality non-medical in-home care was available throughout San Diego County. We assist our clients with their activities of daily living. We also connect our clients and their families with valuable resources in the community.

Scheduler Job Responsibilities:

• Answers phones and emails, schedules and confirms appointments, and inputs client and employee data into WellSky.

• Organizes workflow and appointment by reading and routing correspondence, collecting client and employee information, and managing assignments.

• Signing clients, providing initial assessment, and creating a care plan.

• Performing the initial caregiving shift or a reassessment shift in order to expand on the care plan.

• Maintains customer confidence and protects operations by keeping information confidential.

• Provides historical reference by utilizing WellSky.

• Checking for missing clock-ins and clock-outs.

• Work on open shifts calendar, filling in open shifts.

• Covering shifts when urgently necessary.

• Contact caregivers for availability updates. See how many hours they’re looking for and if they’re ok and still want to work.

Work Hours & Benefits

Regular Part-Time Scheduler

Medical, Dental, Life, Vision, and Disability Insurances; 401K; 401K Matching; Mileage Reimbursement; PTO; Paid Training; Employee Discount.

Scheduler Qualifications/Skills:

• Scheduling

• WellSky

• Caregiving

• Client assessment in order to create a care plan

• Administrative writing skills

• Professionalism, confidentiality, and organization

• Reporting skills

• Travel logistics

• Typing

• Verbal Communication

• Microsoft Office skills (Outlook)

• Azure Virtual Desktop

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent.

• Registered as an HCA with the state of CA.

• Caregiving experience.

• WellSky experience.

• Previous administrative experience preferred.

Home Care is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Safe Harbor Home Care is a San Diego based, locally operated company that provides in-home care services.
These personalized services include medication reminders, meal preparation, bathing or showering care assistance, light housekeeping and laundry, help with transfers or mobility, companionship and respite care, and help with errands and transportation.