Address
Form of workAutoReqId: 17680BR
Pay Class: Salaried Non-Exempt
Minimum Pay Rate: $18.85
Maximum Pay Rate: $25.45
Department: Sales
Line of Business: Aggregates
Job Posting:
The Role and the Company
Heidelberg Materials is seeking a Scale Operator Rover based in Redmond, WA and reports directly to the Sales Admin/Scale Supervisor.
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes way beyond cement, aggregates, and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.
Key Targets of the Role
- This position is responsible for running the scales, offer product information, print tickets for customers and deliveries, answer phones, take standard FOB orders, perform general office duties, and provide courteous customer service.
Whatyou’ll get to do
- Operate the scale by performing the following:
- Verify job assignments previously scheduled and attach scheduled trucks to the appropriate order number
- Notify drivers of the product to be loaded as necessary
- Weigh loaded trucks and print customers tickets for signature
- Maintain radio communication with loader operators and drivers. Acts as the liaison between the drivers, dispatchers and load operators and relay pertinent information as needed
- Answer phones, take orders, promote customer service, and help drop-in customers
- Collect CODs from drivers and FOB (Freight On Board) customers and record the information
- Process credit card sales by typing in required information into credit card machine and record the information onto the COD report
- Assist with inventory by collecting and entering data into the system.
- Process the courier bags daily for shipment to the local administration office
- Prepare and run reports
- inventory reconciling
- Basic Cleaning at scale house
- Perform other duties and assignments as required
Essential Experience and Skills
- Must have high school diploma or general education degree (GED)
- Minimum of 1 year of customer service and construction experience preferred
- Strong attention to detail
- Excellent customer service and communication skills: verbal, written, and electronic
- Must be willing to work 10+ hours M-F.
- Highly dependable and ability to work in a fast-paced environment
- Sharp critical thinking and analytical skills
- Ability and willingness to work additional hours as needed during peak periods
- Ability to apply concepts of basic algebra and geometry
- Proficient PC skills, with experience in Microsoft Office and Outlook.
- Ability to write routine reports and correspondence
What we have to offer
- $18.85 - $25.45 / hour
- Medical, Dental, Vision, Health Saving Account (HSA), Health Reimbursement Account (HRA), Flexible Spending Account (FSA), Prescription Drug/Pharmacy benefit, AD&D, Short-Term & Long-Term Disability. Life insurance, Paid Bonding Leave, and Employee Assistance Program (EAP).
- 401k – Retirement Plan.
- Additional Programs: Teladoc (24/7/365 virtual doctor visits), Livongo (Diabetes management program), Ovia (Maternity and family planning & support), Progyny (Fertility assistance and guidance), 2 nd .md (Industry-leading expert medical reviews).
- Paid Vacation 15 days per year and Paid Sick 40 hours per year.
- Ten paid holidays.
Conditions of Employment
- Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
- Applicants must be residing in and currently authorized to work in the US
Work Environment
- Role operates primarily a manufacturing environment where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels.
Employer Statement: Equal Opportunity Employer - Minority / Female / Veteran / Disabled
