Sap Utilities Customer Engagement Consultant - Manager - 58274501

Description
About Cognizant's SAP Practice
Cognizant's SAP practice is part of our Enterprise Platform Services (EPS) unit. In Cognizant's SAP practice, we help enterprises maximize business value in the digital economy. As part of this practice, you will drive digital acceleration, to prepare our clients for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help our clients gain competitive leadership, discover new revenue streams and achieve business agility-all with the operational mandates of cost and efficiency.
Cognizant is a Global Strategic Service Provider (GSSP) of SAP services with presence across the World. Our strong client base includes 13% of Fortune 500 companies, 3 of the top 5 Fortune 500 Pharma companies, 2 of top 5 Fortune 500 technology companies 3 of top 5 Fortune 500 Industrial companies, and 4 of top 5 Global Animal health companies by turnover.
We are certified in multiple SAP technologies. Our strong credentials include Global SAP Certified Provider of SAP BTP Operations, Global SAP Certified Provider of SAP Cloud and Infrastructure Operations, Global SAP Certified Provider of DevOps, Global SAP Certified Provider of SAP S/4HANA Solutions Operations, Global SAP Certified Provider of SAP SuccessFactors Solutions Operations, Global SAP Certified Provider of SAP HANA Operations, and Global SAP Certified Provider of SAP Business Suite Solutions Operations.
With Cognizant SAP, there are diverse career opportunities available to candidates due to our strong ecosystem of Hyperscalers (Microsoft, Google, AWS etc), Partnership with next gen technology providers like BluePrism, Automation anywhere; as well as companies like Syniti, Signavio and Qualtrics and of course, across SAP technologies and products like S/4HANA, Cloud & Technology ECC, SuccessFactors, BTP, Signavio, CX and Digital Commerce and Analytics. Candidates also get exposure to functional and domain consulting and SAP strategy & road mapping.
Cognizant Technology Solutions is currently seeking a highly skilled SAP Utilities Customer Engagement Consultant who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops.
Role:SAP Utilities Customer Engagement Consultant
Job Level: Manager
Location: Omaha, NE. Hybrid - Work from Home.
Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Role Summary:

• Experience/knowledge with proven work experience on the functional aspects of SAP S/4 Customer Engagement (CE) and SAP Utilities.
• Configure and perform functional validation of CE specific requirements for a utility SAP (interaction center, account overviews, move in/move out/transfers, payment plan/arrangements, etc.)
• Write System Integration Test scripts, work with technical developers and provide guidance from a functional standpoint, should have ABAP debugging skills.
• Able to implement CE functionalities without guidance based on the business requirements
• Write Functional Specifications based on business requirements from clients

Role Qualifications:

• 5+ years of SAP experience, including SAP S4HANA CE
• 3+ years in SAP Utilities (ISU)
• SAP ISU CE experience in project and managed services environments
• Overall understanding of Utilities Industry Business Processes in Regulated and/or Deregulated markets
• Bachelor's or advanced degree in Computer Science, Information Systems, or Business, Finance or Accounting

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
SAP CRM - Service
PL3
Required
2
SAP CRM - Marketing
PL3
Required
3
SAP CRM - Interaction Center
PL3
Required
4
SAP CRM - Fundamentals
PL3
Desired
Domain Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Manufacturing Oper-Manlog
NA
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.