Address
SalaryResponsibilities
- Extensive hands-on ABAP or BASIS experience in applying OSS notes, SPAU, SPAU_ENH and SPDD for Support packs and Enhancement packs
- At least 2 full life cycle SPAU and SPDD support for implementations/upgrades covering at least 3 or more SAP Products as described: ECC, BW, SRM, GTS, GRC, SLT
- Application of Third party transports and pre-requisites
- Work with ABAP developers and Functional teams as needed for applying SAP module specific notes
- Strong familiarity with SAP change and release management controls and processes. Must ensure full compliance / control adherence of the environment. Must be security aware.
- Good knowledge of SNOTE tool, SAP Data dictionary modifications, Side effect notes and Support pack application process
- Work with various teams including technical and/or functional team to troubleshoot specific application errors, problems and performance issues
- Use of SAP OSS system to look for solutions to problems, create SAP incidents and escalate when required
- On call support to provide 24x7x365 response to critical system issues
- Ready to work weekends. Needs to have "do whatever it takes" mindset to resolve the issues
Requirements
- Bachelor’s degree or higher in Accounting, Finance, MIS, Computer Science or other IT related field
- 5+ years of IT experience
- 5+ years of experience developing in SAP ABAP
Preferences
- Extensive working experience with SAP ABAP systems
- Database knowledge that includes Oracle and table structures
- Excellent analytical and problem-solving skills to quickly recognize, isolate, and resolve technical problems
- An integrated knowledge of other Information Technology disciplines.
- Ability and skills to provide valued technical ideas and advice to other team members
- Good interpersonal skills, self-motivated, ability to provide after-hours support for global customers in differing time zones
- Discipline in following operational standards and processes
- Customer focused, business driven, and strong interpersonal skills with the ability to build strong networks with IT and project resources across the globe
- Takes ownership of actions and follows through on commitments by courageously dealing with important problems, holding others accountable, and standing up for what is right
- Builds strong relationships based on trust and seeks opportunities to collaborate across the matrix/organizational boundaries to achieve business goals
- Generates effective solutions based on available information and makes timely decisions that are safe and ethical
