Sample Accessioner - San Francisco
San Francisco, CA
SCHEDULE: Tuesday - Saturday, 8:30am - 5:30pm
Territory: San Francisco, California
Our Laboratory Accessioning team plays an integral part in the pre-analytical laboratory phase. The team is responsible for accurate specimen intake and support laboratory operations while working cross-functionally with multiple departments. Accessioning team members will contribute to a culture in which direct and consistent feedback can be given and taken; we encourage honest and open communication and constructive feedback. We rely on team members to work with a sense of urgency and with a goal of putting patients first and the team above the individual. We prioritize transparency and continuous process improvement to contribute towards the highest level of patient care.
This role is essential and requires being on-site at our San Francisco, CA location with a Monday - Friday or Tuesday - Saturday schedule. Flexibility and the ability to work overtime is required when needed by the team.
What you'll do:- Assist with shipping and receiving of both incoming and outgoing patient specimens and supplies working with third party vendors and cross-functional teams as needed
- Work with our Client Services team to resolve missing information cases, data discrepancies and any other issues related to sample processing within the lab using platforms including Jira and Salesforce
- Thorough review of new orders for accuracy, appropriateness of test selection, and missing information
- Participate in new product/assay launches and provide input on process improvements
- 1 year minimum experience working in biotech, life sciences, and/or healthcare or recent experience in an industry requiring strong and consistent attention to detail
- HS Diploma or equivalent
- Intermediate data entry, Google apps, and computer skills
- Ability to problem-solve and anticipate potential downstream issues
- Strong work ethic and ability to work successfully with a team and independently
- Passion for patient care is a plus!