Address
Form of workReq ID: 227528
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Release Manager (Copado) - REMOTE US POSITION to join our team in Plano, Texas (US-TX), United States (US).
How You'll Help Us:
As a Release Manager, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, etc.
You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.
Why the Role Is Important:
The Release Manager will be responsible for executing deployments for Salesforce.com and related cloud services. This includes defining the way releases are handled, ensuring that all functionality is delivered smoothly and efficiently to our customers. While this role does not involve management of direct reports, it does require strong facilitation and leadership of cross-functional teams. An ideal candidate is an innovator; someone who leverages data to challenge existing assumptions and identify solutions, driving towards continuous process improvement.
Day to Day / Job Function
Required Qualifications:
Nice to have Qualifications:
Ideal Mindset:
#LI-CDTS
#BConsult
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Release Manager (Copado) - REMOTE US POSITION to join our team in Plano, Texas (US-TX), United States (US).
How You'll Help Us:
As a Release Manager, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, etc.
You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.
Why the Role Is Important:
The Release Manager will be responsible for executing deployments for Salesforce.com and related cloud services. This includes defining the way releases are handled, ensuring that all functionality is delivered smoothly and efficiently to our customers. While this role does not involve management of direct reports, it does require strong facilitation and leadership of cross-functional teams. An ideal candidate is an innovator; someone who leverages data to challenge existing assumptions and identify solutions, driving towards continuous process improvement.
Day to Day / Job Function
- Communicate with Project Teams, Service and Project Managers, and Functional Release Managers to understand the demand, prepare landscape and sandbox setup proposal. Providing leadership, control and take responsibility for the given area and manage and coordinate the deployment process.
- Maintaining a Enterprise Release Calendar.
- Supporting/Planning project cutovers and oversee deployments: Manage releases according to the organization standards and adhere to timelines. Ensure appropriate resources are available and communicate deployment status as necessary.
- Subject Matter Expert for the release management tool: As a specialist of a tool you must act a leader to support, train other team members if they are facing any issues in the deployment of their releases/project streams.
- Mitigating Risk: Identify risks during code conflict, merging and make sure to deploy quality code in production and should conduct release reviews, should take a decision on GoLive of business requirement.
- Salesforce Platform Knowledge: You must be proficient in refreshing a sandbox, must know how to package and deploy metadata components, knowledge on release branching strategies, code merging and should have worked on conflict resolution strategies.
- Knowledge On Tools: Release manager must be efficient enough to work on application life cycle management solutions like Copado, Azure DevOps, Service Now, Jira, Git, Visual Studio, Ant etc,
- Proven ability to design and implement new processes and facilitate user adoption
- Ability to coordinate and document the evaluation, scope and completion of updates and new development requests
- Ability to articulate and manage tasks, dependencies, task durations, and risks in a timely manner
- Ability to build and manage relationships with clients, third-party partners, and internal stakeholders
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
- Experience with requirement's definition & management
- Experience working with Salesforce support team
- Collaborative nature and ability to build consensus among multiple stakeholders
- Excellent verbal and written communication skills, with ability to work with both technical and non-technical stakeholders
- Ability to communicate effectively and confidently with team members
Required Qualifications:
- 5+ years of experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology-based solutions
- 3+ years as a Salesforce Release Manager in an enterprise-level environment
- 3+ years of experience in Migration tools such as Change sets, Informatica, Eclipse, Ant
- 1+ year experience with Copado
- Salesforce Admin Certification
Nice to have Qualifications:
- Strong Understanding of Salesforce.com best practices and functionality
- Experience managing the release processes for business on-boarding projects and data migrations
- Experience with Salesforce release management on an enterprise, multi-org scale
- Understanding of source control management systems (i.e., GitHub) and effective code branching/merging strategies
- Experience with CI/CD Tools, GIT source control, VS code IDEs, branching and merging strategies/resolving conflicts
- Experience using and following SDLC Methodology - Agile / Scrum / Iterative Development
- Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP), Lean, Kanban, or other Agile certification (preferred)
- Salesforce Platform I Certification.
Ideal Mindset:
- Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
- Analytical. You like to dissect complex processes and can help forge a path based on your findings.
- Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix organization
#LI-CDTS
#BConsult
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
