Salesforce Developer/Administrator

Who We Are

Brand ID is a global apparel trim, packaging and UPC supplier with the goal of creating a seamless process for trim design, development and delivery. We design everything with our customers in mind and have created an ordering, manufacturing and distribution system that offers them complete control. We work with over 500 brands around the globe to supply more than 10,000 apparel manufacturers in over 100 countries. Brand ID is the packaging and apparel trim company for the modern brand.

At Brand ID, we pride ourselves on our culture of collaboration, creativity, and innovation. We strive to create an environment where every employee feels valued and supported. We are committed to fostering a culture of continuous learning and growth.

Who You Are

You are a mid-senior Salesforce Dev/Admin with a strong declarative development foundation, good programmatic knowledge and experience, particularly with complex business processes and system integrations - who is searching for a collaborative and inclusive team environment withplenty of opportunities for growth.

You are motivated by the challenge of designing and implementing effective, scalable and performant solutions thatmaximize the capabilities of the Salesforce platform and next generation technologies such as Generative AI.

What You’ll Do

You will operate in a flexible and proactive work environment to facilitate a quick response to evolving business objectives and growth. You’ll share responsibility for our Org’s DevOps, integrations, health, security, performance and knowledge management - building towards a Well-Architected Org that is Trusted, Easy and Adaptable. You’ll work closely with other admins/devs, end users and department leaders.

70% of the time (40% Declarative /30% Programmatic Development)

• Implement/develop well architected solutions that align with our company goals and objectives
• Maximize Salesforce’s capabilities
• Identify unused and underutilized platform features that we can benefit from
• Maintain and refactor existing builds
• Manage and build upon existing integrations
• Accelerate development and deployments by leveraging release applications such as DevOps Center, Copado, Gearset, etc
• Manage and maintain development environments

20% of the time

• Proactively perform system maintenance including Security Reviews, Release Updates, Health Check, Optimizer, api upgrades, etc
• Data management to improve Salesforce data quality, implementing rules and automation as needed

10% of the time

• Provide technical support and guidance to end users of our internal and customer-facing Salesforce environments
• Proactively manage and triage automation errors/bugs
• Manage and triage user submitted issues via ticketing system(s)
• Create custom reports and dashboards within the Salesforce platform
• Create and maintain up-to-date documentation
• Continuously learn and stay current with Salesforce features and best practices

Basic Qualifications

• 3-5+ years of proven experience in a Salesforce Developer (2+) / Administrator role (3+)
• Well rounded up-to-date knowledge and hands on experience with Salesforce’s out of the box capabilities
• (Lightning) Sales, Service and Experience Cloud
• Extensive Salesforce declarative/low code development experience
• Salesforce Flow mastery required
• Salesforce programmatic/pro code development experience: Intermediate or higher proficiency with
• Apex, Lightning Web Component, SOQL, etc. Bonus - LWR
• API Integration Experience: Intermediate or higher proficiency in integrating with
• various APIs using REST and/or SOAP protocols. Knowledge of GraphQL is a plus
• Proven experience in delivering solutions through the development lifecycle, from concept to deployment and maintenance
• Understanding of the capabilities and constraints of the Salesforce application coupled with good understanding of standard business processes (Sales, Support, Operations, etc.)
• Salesforce Certified - Platform Developer, Platform App Builder, Advanced Administrator and/or other equivalent qualification(s)
• Ability to handle competing priorities in a fast paced environment
• Ability to quickly learn and adapt to new technologies
• Experience managing and triaging user submitted issues via ticketing system(s)
• Strong problem-solving skills and ability to assess a problem and determine an effective course of action with sustainable solutions
• Highly organized, detail oriented, ability to proactively communicate status
• Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
• Team-player who can also work independently
• Ability to deliver exceptional user experience and service

Preferred Qualifications

• Foundational+ Knowledge in SQL Database Management
• Experience with B2B Commerce, Certinia (formerly Financial Force)
• Salesforce Certified Integration Architect
• Degree in Information Systems, Information Technology or other related field

Location

Flexible Options -

• Fully Remote but if you reside in the following states: AZ, CA, CO, OR or WA
• Hybrid or On Site (Costa Mesa, CA) is also available
• (PST working hours)

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Profit sharing

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 10 years
• 11+ years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• At this time, we do not offer sponsorship for employment visa statuses. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status).?
• Do you reside in AZ, CA, CO, OR or WA

Experience:

• Salesforce Developer: 2 years (Required)
• Salesforce Administrator: 3 years (Required)

License/Certification:

• At least 1: Platform Developer, App Builder, Adv Admin, or = (Required)

Work Location: Remote