Address
Form of workPosition Details
Position Information
Recruitment/Posting Title
Salesforce Administrator
Job Category
Staff & Executive - Information Technology
Department
Prof Sci Masters
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Salesforce Administrator for the Professional Science Master’s Program. This position will report to the Executive Director and be responsible for managing the daily operations of the Professional Science Master’s Program Salesforce CRM as well as supporting its future development.
Among the key duties of this position are the following:
Among the key duties of this position are the following:
- Assists with evaluating programs and services, assessing service levels and program progress, and preparing appropriate recommendations.
- Provides technical project management support and outreach.
- Improves and enhances the Salesforce platform, designing scalable best practices solutions and managing the product roadmap.
- Trains and designs, develops, and deploys solutions with user satisfaction as a priority.
- Maintains the system including updates, enhancements, building reports, managing dashboards, workflows, and security.
Position Status
Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA
Exempt
Grade
05
Position Salary
Annual Minimum Salary
76341.000
Annual Mid Range Salary
96571.500
Annual Maximum Salary
116802.000
Standard Hours
37.50
Union Description
Admin Assembly (MPSC)
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
ABP
Qualifications
Minimum Education and Experience
- Bachelor’s degree in computer science or an equivalent combination of education and experience.
- Two (2) years experience as a Salesforce Administrator.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
- Strong understanding of Salesforce best practices and functionality.
- Good interpersonal and communication skills and the ability to handle multiple, shifting priorities.
- Proactive attitude to platform enhancements.
- Designing scalable, best practice solutions.
- Excellent relationship-building skills.
- Ability to liaise with stakeholders at all levels.
- Translating requirements into technical solutions
Preferred Qualifications
- Experience implementing Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts apps, custom settings, mobile administration, dashboards and reports
Equipment Utilized
- Salesforce; Website content management systems; and MS Office Suite.
Physical Demands and Work Environment
Special Conditions
Posting Details
Posting Number
24ST0586
Posting Open Date
03/11/2024
Special Instructions to Applicants
Regional Campus
Rutgers University-New Brunswick
Home Location Campus
Busch (RU-New Brunswick)
City
Piscataway
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
