Sales/Dispatcher Appliance Repair Csr

Appliance Allstars is seeking a Sales Associate Dispatcher/CSR to add to our growing team. We're striving to be Atlanta Metros largest privately held Appliance Repair facility and we want you to join us! This is a fast pace office and we are looking for someone that has an upbeat and exciting personality with outstanding customer and in office communication skills. Must be able to take direction and make the best decisions for the flow of operations.

Our technicians provide professional in-home repair on refrigerators, washers, dryers, ovens, dishwashers, and more — and we need your help to be the best support they have! We are looking for someone to add value to the day to day operations, is easily trained, and has a commitment to the overall success of Appliance Allstars.

If you’re interested in applying, fill out the application below, or drop off your resume and cover letter at 4518 N Henry Blvd. Suite 109 Stockbridge, GA 30281. We look forward to meeting with you.

Details

• Full-time
• Hourly Pay
• Hours: Monday – Friday, 8:00 am – 5:00 pm
• Weekly Pay
• Local candidates only

Job Duties

• Answer high volume of calls
• Secure leads
• Schedule appointments
• Validate warranty
• Exceed customers expectations
• Handle first level customer complaints
• Route technicians according to skill and location
• Sell appliance parts to walk in customers
• Order appliance parts for technicians and customers
• Clerical duties
• Light cleaning duties

Compensation

• $15-$19/hour
• Holiday pay
• Medical Benefits
• 1-2 weeks vacation per year

Job Requirements

• 2-5 years of previous call center experience
• Must have strong customer service skills and a friendly welcoming voice
• 2-5 years customer service
• 1-2 year of previous retail experience
• Excellent written and verbal communication skills
• Strong desire to provide the best customer service in town
• High school diploma or equivalent; Associates Degree preferred
• Team player and team builder
• Previous leadership roles is a plus
• Must be able to multi-task and completes assignments before day is over

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Paid training

Compensation package:

• Bonus opportunities
• Daily bonus
• Holiday pay
• Hourly pay
• Monthly bonus

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Administrative Assistants & Receptionists: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Ability to Relocate:

• Stockbridge, GA 30281: Relocate before starting work (Required)

Work Location: In person