Sales/Appointment Setter

Job Description

If you meet the criteria, if you have the experience the only questions that need to be answered is do you believe in yourself? Are you a person who will excel to perform because you are paid to perform? The actual work involved in being a marketer is very easy, if you want to be paid what you are worth? Then be worth what you are getting paid. We want appointment setters motivated to reach obtainable goals and be good stewards of the incredible atmosphere we have created.

We are flexible in covering the hours we operate; do you want to work 4 10-hour days? Do you want to start Mid-week and work through Saturday? Do you need full time but want to start your day in the early afternoon? Only available part time but frustrated cause no one seems to have shift that fits your availability. Our operation can accommodate most any schedule needs. We only ask that you be dependable.

The next big question is do you really want to have a chance to make a very good living? We will show you and work with you to maximize your earning potential if you are willing to make it happen.

We are looking for good highly motivated appointment setters. Reply only if you are a top performing appointment setter who is motivated to learn more and perform better. We want to push our bonus system to pay our marketers’ industry top pay. We want appointment setters that are truly professional, so good at what they do their positive energy is contagious and they lead by actions not words.

Who are we: We are Castle The Window People and from our Mechanicsburg PA office we direct the operations in Central PA, West Virginia and Maryland. We have been one of the largest home improvement companies in the country for 4 decades. We have stood the test of time and boast an unmatched track record of success and accomplishment.
We feel no one can match our environment. We care enough to find ways to motivate each member of our team and we keep a positive environment filled with energy. We want each one of our team members to enjoy working and enjoy their time in the office. We combine the right amount of drive to succeed and a focused performance mindset along with the idea that you have to enjoy the journey.
We are looking for confident and driven individuals to join our team. (Call Center/ Phone Room Position).

NO COLD CALLING!!! INBOUND AND WARM OUTBOUND CALLS ONLY. Full or part time, with truly flexible hours and shifts. We are easy going when it comes to finding the right hours, shifts and work schedules for our marketing staff. For us our one requirement is that if you are going to work with us, you bring a positive and enjoyable demeanor to add to our team.

Duties and Responsibilities:
-Booking appointments with homeowners who have needs for our products and services
-Creating customer interest, answering questions of clients
-Maintain a call volume of inbound/outbound calls
-Identifies and qualifies opportunities for our highly trained team of outside sales representatives.
-Ideal candidates must demonstrate persistence, overcome objections and achieve appointment-setting goals.
-Place outbound calls and set sales appointments from generated leads provided.
-Develop comprehensive knowledge of products, services, and policies
-Maintaining a positive, can-do attitude.
- Conduct outbound calls to potential customers to generate appointments for the sales team
- Utilize warm calling techniques to engage prospects and build rapport
- Clearly communicate the value and benefits of the company's products and services
- Maintain accurate and detailed records of all calls and appointments in Salesforce or similar CRM software
- Collaborate with the sales team to ensure a smooth handoff of qualified leads

Qualifications:
-High enthusiasm, self-motivated, positive and competitive individuals
-Strong customer service skills, patient and understanding
-Open minded and eager to learn and grow
-Ability to plan and organize, set priorities and multi-task.
-Excellent telephone & oral communication skills
-Ability to work independently or as a team in a fast pace environment with flexibility to change.
-Computer Skills – Able to learn Our system and utilize Microsoft/Google Platforms such as Word and Excel.
-All applicants must be energetic and truly motivated; dependable and goal driven. Our daily mission is to set appointments for no cost/obligation in-home estimates.
-Must have reliable transportation, no access to Public Transportation
- Fluent in English, both written and verbal
- Strong communication and interpersonal skills
- Previous experience in technology sales or software industry is a plus
- Bilingual in Spanish is a plus
- Comfortable with outbound calling and making cold/warm calls
- Familiarity with Salesforce or other CRM software is preferred
- Motivated self-starter with a strong desire for business development and achieving sales targets

Note: This position does not require any specific educational background, but relevant experience in sales, appointment setting, or customer service is highly valued. Prefer appointment setting experience in the home improvement industry. Candidates with strong experience in phone sales, direct sales, home improvement sales or retentions encouraged to apply as well. Training will be provided to successful candidates.

We offer competitive compensation and benefits packages, including:
- Base salary plus commission structure
- Paid training and ongoing professional development opportunities
- Opportunities for career advancement within the company

If you are a motivated individual with excellent communication skills and a passion for sales, we would love to hear from you. Please submit your application through our online portal.

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus
• Yearly bonus

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Work setting:

• Call center
• In-person
• Office

Experience:

• appointment setting: 1 year (Required)
• Customer service: 1 year (Preferred)
• home improvement industry: 1 year (Required)

Ability to Commute:

• Mechanicsburg, PA 17055 (Required)

Work Location: In person