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Form of workAre you ready for your next career opportunity?
At Cooper Electric successful associates drive our mindset of adapt, dare, and learn. Our associates are encouraged to lead innovation, embrace technology-driven solutions, and thrive in an environment that promotes personal and professional growth. You will be empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results.
What you will do:
- Answer incoming calls and emails
- Route, schedule and communicate with technicians using scheduling software.
- Create detailed estimates for emergency service and repair work.
- Follow-up on all estimates sent to customers to closure.
- Source and secure parts for routine maintenance, repairs, and emergency services.
- Review customer accounts for past due balances prior to scheduling work.
- Coordinate return of unused or defective parts.
What you will bring:
- Strong customer service skills and inter-personal communication skills.
- Ability to effectively communicate information and present solutions to a customer.
- Ability to speak, read, and write proficiently in English.
- The ability to operate computers and relevant computer software.
- Ability to prioritize needs in a fast-paced environment.
- Physical Requirements and Work Environment
- The ability to sit for much of the assigned shift while using phones, and computers.
- This job is preformed primarily in office environments.
Salary Range: This is a non-exempt (hourly) position with a pay range of $21/hr - $25/hr. Rate paid will be dependent upon applicable experience.
Location: Ocean, NJ
Work Hours: Monday – Friday, Rotating On-Call hours
Why work for Cooper Electric?
At Cooper Electric, we are Powered by Difference. As a Sonepar company we have local roots and global reach. We thrive on the diversity of our associates and the various ways that each of us contributes to our successes. What keeps us at the forefront of progress?Our people. No matter where you work or who you are, you will be encouraged to push boundaries, expand your industry experience, and elevate your career.
Our Competitive Benefits?
Our full-time associates can participate in competitive medical plans which include medical, dental, vision, flexible spending accounts, long and short-term disability, life insurance, employee assistance programs, and employee discounts. We offer a generous paid time off plan as well as paid holidays.
About Cooper Electric
For over 50 years, Cooper Electric has provided the New Jersey, New York, and Pennsylvania markets with expert electrical supplies, service capabilities, and innovative solutions. Cooper Electric was established in 1961 as a family-owned business. In 1999 Cooper Electric became a proud member of the Sonepar Group, the world's largest privately held electrical distributor. Today, Copper Electric continues to expand our capabilities and become one of the finest electrical supply distributors in the United States
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
