Company

Wren US Holdings IncSee more

addressAddressWhitestone, NY
type Form of workFull-Time
CategoryRetail

Job description

Job Description

About the company

Wren Kitchens, have rapidly expanded into the USA and it is famous for providing tailored, luxury kitchens at affordable prices. Wren is the UK’s number one kitchen retailer and manufacturer and we could not be more excited to be opening new kitchen showrooms in 2023.

With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

About the role:

Wren Kitchens provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen.

You will earn a basic salary of $18.85 per hour plus uncapped commission. Earn up to $90,000 OTE per year with commission.
Main responsibilities:

  • Manage the end-to-end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
  • Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
  • Listen and capture customer requirements to ensure the design meets or exceeds customer expectations
  • Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
  • Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimised
  • Present multiple approved finance and payment methods

About you

  • Experience in a customer service or retail sales role is preferable but not essential
  • You can work 40 hours a week including weekends and evenings
  • You are customer-focused and prepared to work in a fast-paced, ever-growing environment
  • You have excellent communication and organizational skills
  • High proficiency in computers and technology
  • You'll have the ability to work in a large sales team and achieve key performance metrics
  • Kitchen design experience is preferable but not essential as training is provided

What's great about working for us?

  • A fantastic team environment, with great facilities
  • Uncapped earning potential
  • Commission paid during vacation
  • Excellent training and development programmes
  • Fantastic career progression
  • High-quality IT equipment and software
  • Generous PTO
  • Health insurance including dental and vision
  • Life insurance, short and long-term disability
  • 401K contributions
Refer code: 6984860. Wren US Holdings Inc - The previous day - 2023-12-14 08:30

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