Sales Representative Account Manager

Title/Position: 

Sales Representative/Account Manager 

Job Type: Full-time 

A nationally accredited public adjuster firm, Gavnat and Associates, is actively seeking a strong Sales Representative/Account Manager. Gavnat and Associates excels in providing world-class-service to clients when their residential and/or commercial properties are compromised by hail, wind, water, fire and mold damage.  

Job Description 

As a Sales Representative/Account Manager for Public Adjuster Services, you will be responsible for using your knowledge of company services to provide excellent customer service to assigned in-house accounts.  The Sales Representative/Account Manager would manage the in-house accounts in their entirety including hosting events and participating in meetings outside of business hours to maintain and build the existing relationships. 

Job Duties 

Responsibilities: 

• Become knowledgeable about the services Gavnat provides 

• Obtain a Public Insurance Adjuster License 

• Create a business plan 

• Provide existing clients with exceptional customer service to in-house accounts – grow the business with the current accounts 

• Daily follow up with clients and other personnel on claims for assigned in-house accounts 

• Weekly meetings with clients including evening board meetings 

• Weekly updates to claim files 

• Attend all sales meetings to sell Gavnat services for in-house accounts 

• Attend Community Association Institute (CAI) events and other marketing events related to the assigned in-house accounts 

• Work with the Claims Coordinators to enhance the client experience 

• Work with the Public Adjusters to ensure the claims are continuing to move forward 

• Review files and create invoice requests 

• Attendance of lunch and dinner meetings as needed 

• Assist in developing and leading sales trainings both internally and for in-house accounts  

• Manage all client updates including Smartsheet's trackers and CRM software updates 

• Processing of reports essential to handling a claim including but not limited to Company Cam and Hail Recon 

• Coordinate surveys and site inspections   

• Coordinate with other team members to optimize sales efforts 

• Performs other related duties as assigned needed to ensure the best quality customer service  

Qualifications: 

• Bachelor’s degree in Business, Marketing, Communications or related field OR relevant job experience in sales 

• Proven ability to meet and exceed sales goals 

• Proven track record of successfully managing customer relationships 

• Demonstrate efficient computer skills including Microsoft Office, Microsoft Excel, Word and Outlook 

• Ability to organize and prioritize client visits with excellent follow-through skills in a fast-paced environment 

• Basic understanding of the insurance claim process (will train if needed) 

Behavioral Qualifications: 

• Excellent communication skills (both written and verbal) 

• Demonstrate strong interpersonal skills  

• Strongly goal oriented 

• Self-motivation skills are critical 

• Demonstrate and maintain a high level of integrity, business ethics, and sound judgment 

• Motivated to be proactive in performing job duties both assigned and anticipated 

• Highly organized with a strong desire to achieve accuracy and efficiency 

• Excellent attention to detail with emphasis placed on quality 

Experience:  

• 3+ years prior experience in sales and/or client relations position 

Salary and Benefits: 

Gavnat and Associates offers a competitive wage with excellent benefits including:  

• Medical Insurance; 

• Dental and Vision Insurance; 

• Disability and Life Insurance; 

• 401(k) Retirement plan with employer matching; 

• Flexible Spending Account for both medical and dependent care expenses;  

• Employee Assistance Programs; 

• Vehicle allowance or company vehicle; 

• Cell phone reimbursement; 

• Flexible work schedule;  

• Accrual of paid time off; and 

• Paid holidays.  

Salary is negotiable. Gavnat is willing to pay a highly competitive wage to the right candidate. Please email your resume and salary requirements to our Administration, Jessica Nelson at jnelson@gavnat.com. Serious inquiries only please.