Company

Gavnat And AssociatesSee more

addressAddressEden Prairie, MN
type Form of workFull-Time
CategoryRetail

Job description

Job Description

Title/Position: 

Sales Representative/Account Manager 

Job Type: Full-time 

A nationally accredited public adjuster firm, Gavnat and Associates, is actively seeking a strong Sales Representative/Account Manager. Gavnat and Associates excels in providing world-class-service to clients when their residential and/or commercial properties are compromised by hail, wind, water, fire and mold damage.  

Job Description 

As a Sales Representative/Account Manager for Public Adjuster Services, you will be responsible for using your knowledge of company services to provide excellent customer service to assigned in-house accounts.  The Sales Representative/Account Manager would manage the in-house accounts in their entirety including hosting events and participating in meetings outside of business hours to maintain and build the existing relationships. 

Job Duties 

Responsibilities: 

  • Become knowledgeable about the services Gavnat provides 

  • Obtain a Public Insurance Adjuster License 

  • Create a business plan 

  • Provide existing clients with exceptional customer service to in-house accounts – grow the business with the current accounts 

  • Daily follow up with clients and other personnel on claims for assigned in-house accounts 

  • Weekly meetings with clients including evening board meetings 

  • Weekly updates to claim files 

  • Attend all sales meetings to sell Gavnat services for in-house accounts 

  • Attend Community Association Institute (CAI) events and other marketing events related to the assigned in-house accounts 

  • Work with the Claims Coordinators to enhance the client experience 

  • Work with the Public Adjusters to ensure the claims are continuing to move forward 

  • Review files and create invoice requests 

  • Attendance of lunch and dinner meetings as needed 

  • Assist in developing and leading sales trainings both internally and for in-house accounts  

  • Manage all client updates including Smartsheet's trackers and CRM software updates 

  • Processing of reports essential to handling a claim including but not limited to Company Cam and Hail Recon 

  • Coordinate surveys and site inspections   

  • Coordinate with other team members to optimize sales efforts 

  • Performs other related duties as assigned needed to ensure the best quality customer service  

Qualifications: 

  • Bachelor’s degree in Business, Marketing, Communications or related field OR relevant job experience in sales 

  • Proven ability to meet and exceed sales goals 

  • Proven track record of successfully managing customer relationships 

  • Demonstrate efficient computer skills including Microsoft Office, Microsoft Excel, Word and Outlook 

  • Ability to organize and prioritize client visits with excellent follow-through skills in a fast-paced environment 

  • Basic understanding of the insurance claim process (will train if needed) 

Behavioral Qualifications: 

  • Excellent communication skills (both written and verbal) 

  • Demonstrate strong interpersonal skills  

  • Strongly goal oriented 

  • Self-motivation skills are critical 

  • Demonstrate and maintain a high level of integrity, business ethics, and sound judgment 

  • Motivated to be proactive in performing job duties both assigned and anticipated 

  • Highly organized with a strong desire to achieve accuracy and efficiency 

  • Excellent attention to detail with emphasis placed on quality 

Experience:  

  • 3+ years prior experience in sales and/or client relations position 

Salary and Benefits: 

Gavnat and Associates offers a competitive wage with excellent benefits including:  

  • Medical Insurance; 

  • Dental and Vision Insurance; 

  • Disability and Life Insurance; 

  • 401(k) Retirement plan with employer matching; 

  • Flexible Spending Account for both medical and dependent care expenses;  

  • Employee Assistance Programs; 

  • Vehicle allowance or company vehicle; 

  • Cell phone reimbursement; 

  • Flexible work schedule;  

  • Accrual of paid time off; and 

  • Paid holidays.  

Salary is negotiable. Gavnat is willing to pay a highly competitive wage to the right candidate. Please email your resume and salary requirements to our Administration, Jessica Nelson at jnelson@gavnat.com. Serious inquiries only please.  

 

Company Description
Gavnat and Associates excels in providing world-class-service to clients when their residential and/or commercial properties are compromised by hail, wind, water, fire and mold damage.
Refer code: 7413173. Gavnat And Associates - The previous day - 2023-12-23 14:11

Gavnat And Associates

Eden Prairie, MN
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