Sales Ops Director

Digital Envoy (DE) is the leader in geolocation and VPN data for over 23 years for customers in various verticals - Streaming Media, Ad Tech, Cybersecurity, E-commerce, and Data Analytics. Our core product IP address geolocation powers customers like Netflix, Hulu, Trade Desk, Paypal, Adobe, ebay, and many others. Our VPN and Proxy data coupled with accurate IP address geolocation data helps companies determine malicious activity for threat intelligence, authentication, and digital piracy.

We're currently looking for an enthusiastic Sales Operations Director to join as a critical member of our Sales team. The Sales Ops Director is a key leadership role responsible for overseeing and optimizing the sales operations within the company. This position requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with various departments to drive sales efficiency, productivity, and revenue growth.

This person can work remotely from any of the following states: California (CA), Colorado (CO), Connecticut (CT), Florida (FL), Georgia (GA), Hawaii (HI), Louisiana (LA), Michigan (MI), New York (NY), New Jersey (NJ), Ohio (OH), Pennsylvania (PA), Tennessee (TN), Texas (TX), Virginia (VA), Washington (WA)

Georgia residents are encouraged and welcomed to join us a couple days/week in our Peachtree Corners, Georgia office.

Please note Digital Envoy is not sponsoring visas for this position.

WHAT YOU'LL DO:

• Own the Sales Ops function throughout the organization. Develop and implement sales strategies, policies, and procedures aligned with the company's goals and objectives. Collaborate with senior management to drive sales performance and revenue growth.
• Sales Technology Management: maximize the efficiency and use of sales technology tools and CRM systems. Ensure systems are effectively utilized by the sales team to maximize productivity and streamline operations. Focus will be on Salesforce but will also consider adjacent tech stack (Pardot, Conga, 6Sense, Salesloft, Gainsight, etc.) and internal tech stack (Customer Manager, Excel Tools, etc.)
• Monitor and ensure data integrity. Utilize data-driven insights to create meaningful reports and dashboards for sales performance evaluation. Monitor key metrics, sales trends, and KPIs to identify opportunities and drive informed decision-making.
• Serve as the primary administrator for the Salesforce platform, overseeing user management, system customization, workflows, data integrity, and ensuring optimal utilization of Salesforce features. Collaborate with IT and stakeholders to implement changes, enhancements, and integrations, providing ongoing support, training, and troubleshooting for the sales team to maximize productivity and efficiency.
• Create and update process documentation including Sales Protocols, Salesforce Users Guide, Sales Ops Playbook, etc.

WHO YOU ARE:

• Proficiency as a Certified Salesforce Administrator - Mandatory.
• Detail Oriented. Passion for maintaining data integrity through regular data audits and coaching Sales & CS Reps on proper Salesforce admin.
• Salesforce development experience (custom code, systems integration) a plus
• Strong Excel skills
• Experience with adjacent tech stack a plus
• Strategic thinker with the ability to roll up your sleeves and drive process improvements and change management.
• Strong analytical skills with the ability to interpret data and trends effectively.
• Experience in sales forecasting, budgeting, and reporting.

WHAT WE OFFER:

• Competitive Salary & Bonus program
• Medical, Dental and Vision
• Paid holidays & Unlimited PTO policy
• 401(k) with employer contribution match
• We value your input: make a real impact in a growing company!

About Digital Envoy

In 1999, Digital Envoy introduced the concept of privacy-sensitive IP-based geolocation and IP intelligence. This technology allows businesses from ad networks to publishers, websites, retailers and more to harness the power of location and new intelligence about connected users for many mission-critical applications. Digital Envoy has three business units that address the unique needs of customers: Digital Element, which provides global geolocation data and services that bring anytime, anywhere relevance and context to online and mobile initiatives; Digital Resolve, which delivers cybersecurity solutions that proactively secure online accounts, information, transactions and interactions from login to logout and Outlogic, which allows companies in retail, real estate, and financial markets to develop disruptive tools built on a foundation of quality location data.

At Digital Envoy, we are excited about building a diverse team and creating an inclusive environment where everyone can thrive. All employees must be authorized to work in the United States. Digital Envoy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Digital Envoy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.