Sales Manager - General Employment

Sales Manager - General Employment
Position Summary
The primary responsibility of this position is to supervise the sales department activities, including supervision of the sales force and management of inventory.
Core Responsibilities
Responsibilities described in this section are fundamental to success in this position.

• Recruit, hire and train the sales force and any support staff ensuring that each individual receives the appropriate training for their skill level
• Supervise the sales department staff paying special attention to the flow of customers to the salespeople including "ups", appointments, phone inquiries, and general showroom control
• Maintain control of the sales process including providing additional expertise as needed for the sales force
• Obtain monthly sales goals from GSM/GM, monitor success of attainment of goals
• Develop marketing strategies to increase sales and gross profit using advertising, promotions and sales incentives
• Maintain internal control over the vehicle inventory to prevent theft, vandalism and lot damage
• Develop a customer retention program that includes a follow-up of prospects and a flow of sold customers to the service department
• Control expenses for the sales departments paying special attention to gas expense, reconditioning and advertising
• Ensure that all sales staff receive specific product knowledge training and are product certified
• Ensure personal continuing education in product knowledge and management skills
• Take an active role in both Corporate and Community activities
• Enforce safety precautions specific to work area
• Other responsibilities as assigned

Minimum Qualifications
The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position.

• High School Education
• 2 years prior experience in Auto sales and F&I
• Able to obtain and keep a Used Motor Vehicle License and New Motor Vehicle License
• Valid driver's license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.

Knowledge, Skills and Abilities
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent interpersonal, time management and organizational skills
• Ability to identify and achieve targeted goals
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions
• Ability to work well with a range of individuals
• Ability to prioritize various tasks
• Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
• Ability to work independently and/or as part of a team
• Ability to effectively respond to inbound and outbound phone calls
• Excellent attention to detail, professional demeanor, and a positive 'can do' attitude
• Ability to make expectations clear to team members and establish clear performance goals
• Ability to inspire and motivate individuals to perform well, allowing autonomy for staff to work independently

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear
• The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch
• The employee must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 lbs, and the employee is occasionally required to lift in excess of 100 lbs with proper assistance
• Specific vision abilities required by this job include close vision and distance vision
• Must be able to pass a drug/alcohol urinalysis

Working Conditions
The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles; extreme cold and extreme heat. The noise level in the work environment is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel Requirements
The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.