Sales Manager

Wespecialize in the design, manufacturing, and distribution of glass products, including a range of custom-cut glass, mirrors, and accessories.

Job Title: Senior Sales Manager

Position Overview:

The Sales Manager partners with the CEO to establish and monitor the overall sales strategy to ensure revenue growth, drive sales efforts, and develop a successful sales team.

Responsibilities:

• Works with the CEO to develop sales goals and targets for direct sales business lines and provide feedback in order to ensure sales targets are achieved or exceeded.
• Creates a vision and strategy while providing decisive leadership to the sales team.
• Achieves/exceeds annual revenue/margin plans while measuring and monitoring the effectiveness of all sales programs and driving accountability.
• Leverages existing sales tools and builds new ones, to drive efficiency and effectiveness while identifying and implementing best practices inside and outside of the company to improve the sales process.
• Recruits, builds and develops a high performing sales team to deliver business results.
• Defines new sales staff commission and incentive programs that motivate the sales team to achieve their sales targets.
• Develops and tracks KPI’s for sales team members.
• Develops and mentors the sales team to ensure success in meeting their sales goals through sales training, sales metrics, and ongoing feedback.
• Develops communication and territory management skills throughout the sales team.
• Manages customer expectations and contributes to a high level of customer satisfaction. Resolves unique customer complaints regarding sales and service.
• Learns and understands all components of customer delivery including production and logistics to elevate the overall customer delivery process.
• Maintains customer data, sales activity, and forecasts in the current CRM system.
• Ensures representation at local and national trade shows, conferences, and meetings.
• Develop sales plans and strategies.
• Develop and promote new products based on customers’ needs and market research.
• Plan and manage sales projection and budget.
• Collect market intel which include competitors’ price and other activities.

Capabilities:

• Proven success and extensive experience managing a sales team
• Proven success in turn-around company situations
• 7-10+ years of sales management experience selling to general contractors, builders, hardware stores, big box stores, etc.
• Previous ecommerce / marketplace experience with large online retailers
• Partners with the CEO to establish and monitor the overall sales strategy to ensure revenue growth, drive sales efforts, and develop a successful sales team.
• Strategic thinker who provides thought leadership
• Action oriented with a high sense of urgency in moving sales forward
• Innovative, adaptive, flexible, motivated, team player
• Demonstrates strong communication skills (written & oral)
• Ability to travel (up to 50%)